Driving innovation

Digital Solutions is a value-driven strategic IT partner for the University. Focused on delivering leading digital experiences for our Students, Colleagues and Community. We work within a contemporary operating model and are modernising our technologies and ways of working to create value and build a digital future for Griffith.

Digital (IT) services

Search the Digital Solutions Service catalogue

Digital Solutions organisation overview

Zoran Sugarevski

Chief Digital Officer

Business-Partnering Domains

Learning and Teaching

IT Director: Barbara Buckley

Key focus areas:

  • Supporting solutions that support the student lifecycle from Admissions through to Graduation.
  • Technical solution design, development, and management for learning and teaching, student management, and student experience products
  • Design and implementation of teaching space technologies

Research, Specialised & Data Foundations

IT Director: Steve Bishop

Key focus areas:

  • Supporting our Researchers with their digital needs.
  • Technical solution development and product management for eResearch, specialised systems and data foundations
  • Information Management and Solutions Centre of Expertise
  • Data Warehouse support and management

University Operations

IT Director: Michael Cooke

Key focus areas:

  • Supporting corporate processes and platforms (Finance, HR, Campus Life and General Counsel)
  • Workspace and productivity platforms
  • Colleague experience
  • Automation and digitisation
  • Technical product management

Cross-Domain Support

IT Service Centre

Head of IT Service Centre: Julian Gibson

Key focus areas:

  • General IT support for staff and students
  • Initial entry point to resolve general IT issues (via phone, self-service, chat, email, in-person) or escalate request to other Digital Solutions teams as appropriate
  • IT knowledge base

Digital Foundations

IT Director: Mark Keenan

Key focus areas:

  • Technical product management of infrastructure and platforms supporting business partnering domains
  • Communications and network service support
  • System availability and monitoring

IT Value Management

IT Director: Alistair Burton

Key focus areas:

Supporting the Chief Digital Officer in the management of the IT business, including:

  • Strategy and architecture
  • Sourcing and partnerships
  • Planning, performance and practice
  • Digital engagement and marketing platforms - technical product management

Need help?

General enquiries

Ask our friendly staff about IT products and services. Contact us by phone, email or chat.

IT support chat

IT support form

Service Catalogue

(07) 3735 5555 Brisbane

(07) 5552 5555 Gold Coast

Common questions