About this service

This service assists with connection to Griffith systems from off campus.

This service allows access to restricted services such as library resources and files on G: and H: drives.

This service is for

  • staff
  • students
  • Griffith community

What to expect

  • internet provider faults and issues
  • hardware maintenance
  • unsupported devices

There is no cost associated with the use of this service.

Service Availability

Trimester 1 and 2:

Monday to Thursday

7am to 10pm

Friday

7am to 6.30pm

Saturday, Sunday and most public holidays

10am to 5pm

ANZAC Day: 12pm - 5pm

Closed for Easter: 9 April to 13 April 2020 inclusive.

Trimester 3:

Monday to Thursday

7am to 9pm

Friday

7am to 6.30pm

Saturday, Sunday and most public holidays

10am to 5pm

Student vacation:

Monday to Thursday

7:30am to 7pm

Friday

7:30am to 6pm

Saturday, Sunday and most public holidays

1pm to 5pm

Closed: Christmas Day, Boxing Day and New Year's Day.

29 December to 31 December 2020 inclusive: 7:30am to 6pm

For students on alternative calendars such as QCGU, 6 week (accelerated online), medicine, dentistry, midwifery and nursing, please reference the trimester calendar for our service hours.

IT Service Status: official communications on current system outages, planned outages or upgrades and other important information relating to Griffith IT Services.

Trimester breaks:

Telephone support available: Monday to Thursday 7.30am to 7pm | Friday: 7.30am to 6pm | Saturday, Sunday and public holidays 1 - 5pm.

For students on alternative calendars such as QCGU, 6 week (accelerated online), medicine, dentistry, midwifery and nursing, please reference the trimester calendar for our service hours.

IT Service Status: official communications on current system outages, planned outages or upgrades and other important information relating to Griffith IT Services.

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