Commonly used forms
Assistance with account access Support for computers, laptops and AV equipment Support with courses on Learning@Griffith Support for lecture recordings Assistance using Griffith resources off-campus Support for printing and scanning Support for using or installing software Support for other IT services
Remotely accessing IT Services
Assistance with connection to Griffith systems from off campus, this service allows access to restricted services and files on the G and H drives.
Access issues and Password management
This service assists Griffith staff and students to access a variety of University Services, such as email, the internet and G and H drives.
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IT self service portal
Access online forms, browse services, submit and check the status of your requests.
Quotes and decommissioning equipment
This service supplies quotes for standard and non-standard computer hardware, the wiping of hard drives, and the decommissioning of computer desktops and laptops.
Visit the dedicated website for Griffith University's online learning and teaching environment, Learning@Griffith.
IT Service Status
Current system outages, planned outages or upgrades and other important information relating to Griffith IT Services.
Trimester 1 and 2: Telephone support available: Monday to Thursday: 7am to 10pm | Friday: 7am to 6.30pm | Saturday, Sunday and most public holidays 10am to 5pm. ANZAC Day 12pm - 5pm.
Closed for Easter: 9 April to 13 April 2020 inclusive.
Trimester 3: Telephone support available: Monday to Thursday: 7am to 9pm | Friday: 7am to 6.30pm | Saturday, Sunday and most public holidays 10am to 5pm.
Closed: Christmas Day, Boxing Day and New Year's Day.
Between trimesters: Monday to Thursday 7.30am to 7pm | Friday: 7.30am to 6pm | Saturday, Sunday and public holidays 1 - 5pm.
For students in alternative Calendars such as QCGU, 6 week (accelerated online), medicine, dentistry, midwifery and nursing, please reference the trimester calendar to understand our service hours relative to your needs.
IT Service Status: official communications on current system outages, planned outages or upgrades and other important information relating to Griffith IT Services