How can we help you?

Access a range of forms to help with your IT needs

Remotely accessing IT Services

Assistance with connection to Griffith systems from off campus, this service allows access to restricted services and files on the G and H drives.

Remote access

Access issues and Password management

This service assists Griffith staff and students to access a variety of University Services, such as email, the internet and G and H drives.

Find out more

Got a question? Ask Us!

Do you have a question that hasn't been asked yet? Fill out the Ask Us web for to submit your question and get an answer from the expert.

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IT self service portal

Access online forms, browse services, submit and check the status of your requests.

Access portal

Quotes and decommissioning equipment

This service supplies quotes for standard and non-standard computer hardware, the wiping of hard drives, and the decommissioning of computer desktops and laptops.

Get a quote


Visit the dedicated website for Griffith University's online learning and teaching environment, Learning@Griffith.

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IT Service Status

Current system outages, upgrades and other IT updates

Service Availability

Trimester 1 and 2:

Monday to Thursday

7am to 10pm


7am to 6.30pm

Saturday, Sunday and most public holidays

10am to 5pm

Trimester 3:

Monday to Thursday

7am to 9pm


7am to 6.30pm

Saturday, Sunday and most public holidays

10am to 5pm

Student vacation:

Monday to Thursday

7:30am to 7pm


7:30am to 6pm

Saturday, Sunday and most public holidays

1pm to 5pm

25 April - ANZAC Day: 12pm - 5pm

9 April to 13 April - Easter: Closed

25 December - Christmas Day: Closed

26 December - Boxing Day: Closed

29 December to 31 December inclusive: 8am to 5.30pm

1 January - New Year's Day: Closed

For students on alternative calendars such as QCGU, 6 week (accelerated online), medicine, dentistry, midwifery and nursing, please reference the trimester calendar for our service hours.

IT Service Status: official communications on current system outages, planned outages or upgrades and other important information relating to Griffith IT Services.

Need help?

General enquiries

Service status (availability)

Access the Service Catalogue to see the full list of available services.

Or you can ask our friendly staff about IT products and services, contact us by phone, email or chat.

Common questions