How can we help you?

Access a range of forms to help with your IT needs

Remotely accessing IT Services

Assistance with connection to Griffith systems from off campus, this service allows access to restricted services and files on the G and H drives.

Remote access

Access issues and Password management

This service assists Griffith staff and students to access a variety of University Services, such as email, the internet and G and H drives.

Find out more

Got a question? Ask Us!

Do you have a question that hasn't been asked yet? Fill out the Ask Us web for to submit your question and get an answer from the expert.

Ask a question

IT self service portal

Access online forms, browse services, submit and check the status of your requests.

Access portal

Quotes and decommissioning equipment

This service supplies quotes for standard and non-standard computer hardware, the wiping of hard drives, and the decommissioning of computer desktops and laptops.

Get a quote


Visit the dedicated website for Griffith University's online learning and teaching environment, Learning@Griffith.

Learn more

IT Service Status

Current system outages, upgrades and other IT updates

Operating hours

Trimester 1 and 2:

Monday to Thursday

7 am to 10 pm


7 am to 6.30 pm

Saturday, Sunday and most public holidays

10 am to 5 pm

Trimester 3:

Monday to Thursday

7 am to 9 pm


7 am to 6.30 pm

Saturday, Sunday and most public holidays

10 am to 5 pm

Student vacation:

Monday to Thursday

7.30 am to 8 pm


7.30 am to 6 pm

Saturday, Sunday and most public holidays

10 am to 5 pm

1 January - New Year's Day: Closed

25 January: 8 am to 5:30 pm

2 April to 5 April - Easter: Closed

25 April - ANZAC Day: 12 pm - 5 pm

25 December - Christmas Day: Closed

26 December - Boxing Day: Closed

29 December to 31 December inclusive: 8 am to 5.30 pm

For students on alternative calendars such as QCGU, 6 week (accelerated online), medicine, dentistry, midwifery and nursing, please reference the trimester calendar for our service hours.

Service Availability: official communications on current system outages, planned outages or upgrades and other important information relating to Griffith IT Services.

Need help?

General enquiries

Service Availability

Access the Service Catalogue to see the full list of available services.

Or you can ask our friendly staff about IT products and services, contact us by phone, email or chat.

Common questions