We provide specialist IT support for researchers across all Griffith schools and research centres

Our activities are split between software development for niche research needs, providing services such as high performance computing, hosting and maintaining broadly applicable software applications such as research storage and data collection tools, alongside programming workshops and media productions for research projects.

Programming help

HackyHour is open to everyone with an interest in IT and research. Languages such as R and Python are taught through HackyHour sessions.

Research application development and support

Pursuing a research project is both a challenging and highly rewarding experience.  Developing high-quality research requires good design, precise use of tools and skill to ensure publication in a top scientific journal.  To assist your scientific progress, we develop and provide ongoing support for research applications.

This includes:

  • Application and tool development - we can help you develop the specifications of your application or tool, from initiation through to product development and completion.
  • Support for developed applications - we provide ongoing support and maintenance of research-related applications and tools including client and user support, data backups and software patching.

Furthermore, we offer consulting services to discuss hardware, software, network resources and online development options. We also partner with researchers on projects and supply skilled staff for short-term periods. Situations will vary depending on the work and funding arrangements so contact us for further information.

This service is available to researchers and HDR students. It does not include:

  • Infrastructure provisioning for non-research based or personal websites.
  • Support for applications and websites developed by other organisational units at Griffith.

For further information on our application development and support services, visit the Office of Digital Solutions Service Catalogue or contact our staff using email eresearch-support@griffith.edu.au, to discuss the many ways we can simplify your research methods.

Research data management and storage

As attention is driven towards the management of research data at both a national and university level, Research Integrity and managing your data are critical elements of your research project. We can work with you to develop systems to manage data for capture through to long term presentation.  There are in-house solutions already available, such as Research Space, Research Storage and Research Vault and a number of external providers that we endorse who offer discipline specific and general data management and storage.

These services are available to researchers and HDR students. Service specific information can be found for each tool listed below by clicking on the associated link or visiting the Service Catalogue. It does not include:

  • Non-research and personal data storage and data management.
  • Infrastructure provisioning for non-research based or personal websites.
  • Support for research storage options managed by other organisational units at Griffith.
  • Internal Network-Attached Storage (NAS) that is available to Staff (G Drive) and Students (H Drive).

Our range of data management and storage solutions that are fit for purpose include:

  • Research Space - 5GB+ to store primary data and associated documentation from research projects conducted at Griffith.
  • Research Drive - designed to specifically meet the needs of laboratories or other situations where large volumes of data are produced.
  • Research Vault - long term archival of digital data that is infrequently accessed (slower to access than other tiers of storage)/
  • Research Data Repository (EQUELLA) - this repository makes research data collections accessible and searchable via a web interface.
  • QRISCloud - virtual machines for research use (such as compute-intensive analysis) and provides high-volume data storage capacity for research data.
  • TerraNova - an interactive website and data repository that allows adaptation researchers to discover, store, communicate and utilise climate change adaptation data, information and tools.
  • Microscopy Portal - analyse, visualise and store your microscopy images and easily create and customise algorithms to compare multiple samples, plates or batches.
  • Open River - a project that aims to provide a data catalogue that describes a given river system through environmental, social, health and economic attributes.

For further information on research data management and storage visit the Information Services Service Catalogue or contact our staff using the email eresearch-support@griffith.edu.au to discuss the many ways we can simplify your research methods.

Research computation, analysis and visualisation

An essential component of your research project is ensuring the integrity of your data through accurate and appropriate analysis.  To help you with your research project we offer many internal and external tools and services to compute, analyse and visualise your data. This includes High Performance Computing (HPC) for the analysis of very large datasets, programming, scripting and database support, applications and software, programming workshops, and multi-screen visualisation tools.

Our High Performance Computing delivers a higher processing speed than one could get out of a typical desktop computer or workstation by aggregating computer power. We offer an in-house facility (Gowanda) and provide access to specialised (Flashlight) and national (NCI) HPC systems. These systems support analyses and simulations that require high-end computational capabilities, including parallel processing and use a wide-range of software such as C, C++, Fortran compliers, CUDA, MATLAB, Gaussian, R, FFTW, Intel MPI, SGI's MPT, and OpenMPI. Contact us or visit our HPC Cluster website for information and access to these systems and programming assistance.

Our visualisation services will give you a unique perspective of being inside your data. You can easily interact and manipulate images or data to identify relationships, patterns and trends between multi-dimensional data sets. These include CT scans for medical imaging, 3D models for industrial design/building and construction, 3D graphs for scientific research and Geospatial data. Contact us for access to these systems and programming assistance.

These services are available to researchers and HDR students.  More specific information can be found within each tool listed below or in the Service Catalogue. It does not include:

  • Non-research and personal data capture development.
  • Infrastructure provisioning for non-research based or personal websites.
  • Support for scientific software by other organisational units or external to Griffith.

Our High Performance Computing delivers a higher processing speed than one could get out of a typical desktop computer or workstation by aggregating computer power. We offer an in-house facility (Gowanda) and provide access to specialised (Flashlight) and national (NCI) HPC systems. These systems support analyses and simulations that require high-end computational capabilities, including parallel processing and use a wide-range of software such as C, C++, Fortran compliers, CUDA, MATLAB, Gaussian, R, FFTW, Intel MPI, SGI's MPT, and OpenMPI. Contact us or visit our HPC Cluster website for information and access to these systems and programming assistance.

We also offer discipline specific tools including the Microscopy Portal and the Biodiversity and Climate Change Virtual Laboratory. These tools, and many others, can be found on our resources page.

If you are looking for specific software the software website offers free or subsidised rates for the following applications: MATLAB, Nvivo, SAS, SPSS, ArcGIS, and Ansys. Alternatively, you may be interested in tools or services that are available to Griffith users externally. You can find out more about these through our resources page as well as our external computation resources.

If you’re completing your honours, masters or PhD and need help with your data-intensive research project, you should visit the Hacky Hour website. Bring your laptop and join us for a free hands-on lesson in many languages including R, Python, ArcGIS, (and soon MATLAB and SPSS) and spend less time wrestling with software and more time on useful research.

We can also help you with advanced programming and scripting support to automate data processing tasks, process large datasets, and design databases/queries/imports and exports to help you to compute, analyse and visualise your data. We can partner with researchers on projects and supply skilled staff for short-term periods. Situations will vary depending on the work and funding arrangements so contact us for further information.  Alternatively, there are several organisations that provide resources and services to Australian researchers for their data computation, analysis and visualisations.

For a full description of our computation, analysis and visualisation services, visit the Office of Digital Solutions Service Catalogue or contact our staff using email eresearch-support@griffith.edu.au to discuss the many ways we can simplify your research methods.

Data capture and study participant management

Capturing research data is one of the longest and most important aspects of a research project. Inaccurate data collection can impact the results of a study and ultimately lead to invalid results and hence, we offer a number of internal/external tools and services to help you easily capture and discover the data you need, and manage participants in your research project.  This includes general and clinical surveys, clinical trial randomisation services, participant management tools, and tools for both generalised and discipline specific data capture including micropscopy, biodiversity, climate change, and urban data. Visit our resources page to access a list of available datasets.

If you are looking for specific software, the software website offers free or subsidised rates for the following applications: MATLAB, Nvivo, SAS, SPSS, ArcGIS and Ansys.

If you're completing your honours, masters or a PhD and need help with your data-intensive project, you should visit HackyHour. Bring your laptop and join us for a free hands-on lesson in many languages, including R, Python, ArcGIS (and soon MATLAB and SPSS) and spend less time wrestling with software and more time doing useful research.

This service is available to researchers and HDR students.  More specific information can be found within each tool listed in the online tools tab. It does not include:

  • Non-research and personal data capture development.
  • Infrastructure provisioning for non-research based or personal websites.
  • Support for data capture, applications and scientific software managed by other organisational units at Griffith.
  • Online Survey Centre - you can create, develop and distribute an online survey, while also providing them with support, documentation, training and data management. Please note that the documentation website is only accessible via Griffith Networks, Griffith Wireless and external computers that are VPNed into the Griffith Network.
  • Clinical Trial Data Management and Survey Tool (REDCap) - web-based application for building and managing online surveys and databases.
  • Clinical Trials Randomisation Service - an automated service that provides random allocation to Randomised Controlled Trials (RTC).
  • Microscopy Portal -  analyse, visualise and store your microscopy images and easily create and customise algorithms to compare multiple samples, plates or batches.
  • Smart Meter Information Portal (SMIP) - A secure service provided to assist researchers from the Smart Water Research Centre in the query and maintenance of water logger details and associated data (logger data, household survey data, logger history).
  • BCCVL - The Biodiversity and Climate Change Virtual Laboratory is an online portal that simplifies the process of biodiversity and climate-change modelling to project future outcomes by combining common experiment types, datasets and processing power.
  • TERN - connects ecosystem scientists and enables them to collect, contribute, store, share and integrate data across disciplines.
  • AURIN -  statistical and spatial modelling, planning and simulation tools, graphing and mapping routines (including 2D and 3D visualisation) using 1800+ datasets covering demography, health, energy, housing, water, etc.

For a full description of our data capture and study participant management services, visit the ODS Service Catalogue page or contact our staff using email eresearch-support@griffith.edu.au to discuss the many ways we can simplify your research methods.

Contact us

eResearch enquiries

If you wish to log a support request, you can call the IT help desk

Gold Coast Campus: Room 4.41, Learning Commons (G11)

Nathan Campus: Room -1.03, Sewell Building (N12)

Logan Campus: Room 2.29, Wayne Goss Centre (L03)

eresearch-support@griffith.edu.au

IT Support Chat

IT Support Webform

Service Catalogue

(07) 3735 5555 Brisbane

(07) 5552 5555 Gold Coast

Common questions