We encourage ongoing learning and development.

A number of free courses are available to you at

There is an expectation that you discuss and seek approval from your supervisor before enrolling in these courses.

To apply for courses that have a cost, contact your supervisor in the first instance.

General staff educational assistance scheme

This scheme provides assistance for staff undertaking formal educational programs that enhance their capacity to contribute at work. The range of assistance offered includes

  • leave
  • an education allowance
  • access to resources such as photocopying, printing and computing facilities.


Skills Framework for the Information Age. The world's most popular way of describing the professional skills needed by IT people.

Further information

Need help?

General enquiries

Service status (availability)

Access the Service Catalogue to see the full list of available services.

Or you can ask our friendly staff about IT products and services. Contact us by phone, email or chat.

IT support chat

IT support form

Service Catalogue

(07) 3735 5555 Brisbane

(07) 5552 5555 Gold Coast

Common questions