About the service

Your Griffith University username and password is centrally maintained and allows access to a variety of Griffith University IT facilities, such as the Staff portal, email via the web, and the Internet Access System.

  • Central Passwords (Staff, Students and Other)
  • Password reminders (Staff, Students and Other)
  • Support IVR Password (Staff, Students and Other)

Assisted password resets can only be done via phone and in person at a student admin or library services desk.

Related links:

This service is available to

Academic staff, Professional staff, HDR students, Undergraduate students, Postgraduate students, OUA students, QIBT students, Elicos students, Visitors, Alumni

What can I expect?

Availability of the password change application is 24/7 excluding scheduled maintenance windows.


There is no cost associated with the use of this service.

How do I get this service?


(07) 3735 5555 (Brisbane Campuses)

(07) 5552 5555 (Gold Coast Campus)


We are very interested in hearing what you think of our services

Search the DS Service catalogue