About the service

Your Griffith University username and password is centrally maintained and allows access to a variety of Griffith University IT facilities, such as the Staff portal, email via the web, and the Internet Access System.

  • Central Passwords (Staff, Students and Other)
  • Password reminders (Staff, Students and Other)
  • Support IVR Password (Staff, Students and Other)

Assisted password resets can only be done via phone and in person at a student admin or library services desk.

Related links:

This service is available to

Academic staff, Professional staff, HDR students, Undergraduate students, Postgraduate students, OUA students, QIBT students, Elicos students, Visitors, Alumni

What can I expect?

Availability of the password change application is 24/7 excluding scheduled maintenance windows.


There is no cost associated with the use of this service.

How do I get this service?


(07) 3735 5555 (Brisbane Campuses)

(07) 5552 5555 (Gold Coast Campus)


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