Get assistance with your technology

Book an appointment at the Tech Assist Bar so our knowledgeable staff can assist you – without a booking, the Tech Assist Bar will be unmanned. Once we have received your booking request we will contact you to confirm your availability and organise a time to meet.

Book an appointment at the Tech Assist bar

Getting Tech support during COVID-19

Update 14 February 2022: Face to face Tech Support is closed on campus until 21st February, 2022. Tech support is still available during COVID-19 by calling 07 373 55555.

Tech assist bookings

Getting to the Tech Assist bars

The Gold Coast Tech Assist Bar is located in the Gold Coast library, Graham Jones building (G10).

Opening hours

Mon - Fri: 9 am to 4 pm

Getting to GC campus

GC campus map

Book an appointment at the Tech Assist bar

The Nathan Tech Assist bar is located in the Nathan library, Willett Centre (N53).

Opening hours

Mon to Fri: 9 am to 4 pm

Getting to NA campus

NA campus map

Book an appointment at the Tech Assist bar

Griffith University Wi-Fi

Follow our guides to connect your device and install Wi-Fi security settings (known as Wi-Fi certificates).

Getting Connected

Multi-Factor Authentication

Multi Factor Authentication (MFA) is activated for all students and staff to help keep your information secured.

MFA for Students MFA for Staff

Questions?

We are here to help!

Service Status (availability)

If you have any questions about Office 365, you can find your answers on Ask Us 24/7.

Or you can ask our friendly staff by phone.

(07) 3735 5555 Brisbane

(07) 5552 5555 Gold Coast

Common questions