Tech Assist
Need help with your mobile device?
Visit a Tech Assist bar for face to face support from a Tech Specialist. You can bring your mobile device (this means portable computing devices such as your laptop, tablet, iPad or phones) with options to book online for a 15 minute session or simply walk in for assistance.
Tech Assist bars have extended their services for students and staff:
- Access and installation of Office 365
- Technical support for accessing University software when you are having issues
- User-specific configurations of devices to enable connectivity to services
- Virus, spyware and malware scanning and removal
- Accessing Wi-Fi
- Other technical troubleshooting where necessary.
Tech assist bookings
Getting to the Tech Assist bars
The Gold Coast Tech Assist bar is located in Health Sciences, G05_3.42.
Opening hours - Mon - Fri: 9 am to 4 pm
The Nathan Tech Assist bar is located in the Nathan library, Willett Centre (N53).
Opening hours - Mon to Fri: 9 am to 4 pm
Access free online training to improve your digital skills
You can access free online training in the various versions of Microsoft Office. Step-by-step instructions and videos are available in Word, Excel and other Microsoft Office products that allow you to improve your digital skills. Microsoft Virtual Academy offers free online training to help develop your skills. Access training in Excel, PowerPoint, visualisation, analysis and more.
Questions?
We are here to help!
If you have any questions about Office 365, you can find your answers on Ask Us 24/7.
Or you can ask our friendly staff at the Tech assist bar or contact us by phone.
Need to contact the Student Digital Workspace project team?
If you have any queries relating to the Student Digital Workspace project (including Tech Assist), please contact the project team
