About the service
The IT Service Centre delivers support for the University’s staff, students and community.
This service includes:
Service Availability
Trimester 1 and 2:
Telephone support available: Monday to Thursday: 7am to 10pm | Friday: 7am to 6.30pm | Saturday, Sunday and most public holidays 10am to 5pm. ANZAC Day 12pm - 5pm.
Closed for Easter: 9 April to 13 April 2020 inclusive.
Trimester 3:
Telephone support available: Monday to Thursday: 7am to 9pm | Friday: 7am to 6.30pm | Saturday, Sunday and most public holidays 10am to 5pm.
Closed: Christmas Day, Boxing Day and New Year's Day.
Between trimesters:
Telephone support available: Monday to Thursday 7.30am to 7pm | Friday: 7.30am to 6pm | Saturday, Sunday and public holidays 1 - 5pm.
For students on alternative calendars such as QCGU, 6 week (accelerated online), medicine, dentistry, midwifery and nursing, please reference the trimester calendar for our service hours.
IT Service Status: official communications on current system outages, planned outages or upgrades and other important information relating to Griffith IT Services.