About the service
This service assists Griffith staff and students to access a variety of University Services, such as email, the internet and G and H drives.
This service is available to
All Griffith staff, students and community.
What can I expect?
- Troubleshooting access issues
- Resetting expired passwords
- Advice on how to access services
- Unlocking AD accounts
- Advising of account expiry and restoration process
- Support in the use of multi-factor authentication
- Provision of sNumbers
Trimester 1 and 2:
Telephone support available: Monday to Thursday: 7am to 10pm | Friday: 7am to 6.30pm | Saturday, Sunday and most public holidays 10am to 5pm. ANZAC Day 12pm - 5pm.
Closed for Easter: 9 April to 13 April 2020 inclusive.
Telephone support available: Monday to Thursday: 7am to 9pm | Friday: 7am to 6.30pm | Saturday, Sunday and most public holidays 10am to 5pm.
Closed: Christmas Day, Boxing Day and New Year's Day.
Telephone support available: Monday to Thursday 7.30am to 7pm | Friday: 7.30am to 6pm | Saturday, Sunday and public holidays 1 - 5pm.
IT Service Status: official communications on current system outages, planned outages or upgrades and other important information relating to Griffith IT Services.
There is no cost associated with the use of this service.