About the service
This service assists Griffith staff and students with usage of the Learning@Griffith system, the online learning and teaching system which academics can use to support the teaching of their courses (e.g. posting lecture slides/notes, online tests/assignment submission points) and students can access course material and interact with academics and colleagues (e.g. discussion boards, lecture recordings).
This service is available to
All Griffith staff, students and community.
What can I expect?
- Turnitin/SafeAssignment submission help
- General information about Learning@Griffith
- Troubleshooting access issues
Service Includes:
- Clearing assignments
- Clearing quizzes
- Adding staff to course sites as administrators
- Providing Learning@Griffith access
Service Excludes:
Service Availability
| Days | Time |
|---|---|
| Monday to Thursday | 7 am to 7 pm |
| Friday | 7 am to 6 pm |
| Saturday | 10 am to 5 pm |
| Sunday | CLOSED |
| Special Dates | |
|---|---|
| 22 - 24 December 2025 | 8 am to 4 pm |
| 25 December 2025 - 1 January 2026 (Christmas Holidays, University Shutdown, New Year) | CLOSED |
| 2 January 2026 | 8 am to 4 pm |
Refer to the Academic Calendar and Key Dates for all calendars.
Service Availability: Official communications on current system outages, planned outages or upgrades and other important information relating to Griffith IT Services.
Cost
There is no cost associated with the use of this service.
How do I get this service?
Chat