About the service
This service assists Griffith staff and students with usage of the Learning@Griffith system, the online learning and teaching system which academics can use to support the teaching of their courses (e.g. posting lecture slides/notes, online tests/assignment submission points) and students can access course material and interact with academics and colleagues (e.g. discussion boards, lecture recordings).
This service is available to
All Griffith staff, students and community.
What can I expect?
- Turnitin/SafeAssignment submission help
- General information about Learning@Griffith
- Troubleshooting access issues
Service Includes:
- Clearing assignments
- Clearing quizzes
- Adding staff to course sites as administrators
- Providing Learning@Griffith access
Service Excludes:
Service Availability
| Days | Time |
|---|---|
| Monday to Thursday | 7 am to 7 pm |
| Friday | 7 am to 6 pm |
| Saturday | 10 am to 5 pm |
| Sunday | CLOSED |
| Special Dates | |
|---|---|
| 26 January 2026 - Australia Day | CLOSED |
| 3 April 2026 - Good Friday | CLOSED |
| 4 April 2026 - The day after Good Friday | CLOSED |
| 6 April 2026 - Easter Monday | CLOSED |
| 25 April 2026 - Anzac Day | CLOSED |
| 4 May 2026 - Labour Day | CLOSED |
| 5 October 2026 - King's Birthday | CLOSED |
| 25 December 2026 - Christmas Day | CLOSED |
| 28 December 2026 - Boxing Day | CLOSED |
Refer to the Academic Calendar and Key Dates for all calendars.
Service Availability: Official communications on current system outages, planned outages or upgrades and other important information relating to Griffith IT Services.
Cost
There is no cost associated with the use of this service.
How do I get this service?
Chat