About this service

This service provides management and support for corporate and research data hosting and data protection, which includes:

  • consultation on data hosting
  • corporate and research data hosting
  • file management and support (G and H drives)
  • corporate and research data protection: backup and archives.

This service is for

Griffith staff. Students can receive assistance regarding file management on H Drive only.

What to expect

Consultation on data hosting

  • Recommendations on Griffith projects.
  • Identification of risks and determining the possible impact on business.

Corporate research and data hosting

  • Corporate system hosted internally within Griffith.
  • Support the requirements for system disaster recovery.
  • Data discovery for data hosted internally within Griffith.
  • Data protection and disaster recovery.
  • Cloud storage (by consultation).

File management in G and H drives

  • Recovery for lost or accidentally deleted data.
  • Internal back ups of G and H drive data.

Corporate and research data: backup and archive

  • Short-term data protection via backup.
  • Long-term data protection via archive.
  • System recovery for corporate system.
  • Data disposal and destruction for data in SMS backup and archive.
  • Attend to audit (via internal request only).
  • Student requests.
  • Purchasing of storage hardware for projects.
  • Legal advice.
  • Data connectivity to applications from G and H drives.
  • Data migration from/to G and H drives.
  • Backup and archive of any end user computing devices and data.
  • Data hosted externally by service provider.
  • Email system.
  • Purchasing of backup and archiving software for projects.
  • Data disposal and destruction for data hosted externally.
  • Conducting audits.

Business hours coverage for storage requests.

System support and maintenance is monitored 24/ 7.

There is no internal charge associated for the internal data hosting service provided.

Feedback

We are very interested in hearing what you think of our services

Search the DS Service catalogue