Technology made easy

We are here to support your research, teaching and professional activities by providing Digital Solutions that meet your needs and provide savings to the university through providing this support at scale.

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Internet access

Information on getting connected online, usage advice, wireless, account management and remote access. Instructions to connect to Griffith's wireless network as well as information about coverage.

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Printing services

Printing and binding services are provided for staff via two central print rooms at the Gold Coast and Nathan campus. There is a fleet of staff multi-function devices located in each department.

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Information on telephony services. Including purchasing new handsets, desk phones, accessories, as well as phone software downloads. Self-help and online forms can be found here to help find your solution.

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Protect your academic career and personal information with our suite of self-help tools and advice. See our guides on how to change your password, reset forgotten passwords and strengthen your account security.

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Multi-Factor Authentication (MFA)

MFA ensures identity protection and the security of your data when using Griffith applications. See our guides and videos on how to install and authenticate using MFA on your devices.

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IT service centre

Here, you'll be able to restore access, buy equipment, book equipment, report a problem, request services and more. Everything IT related can be found in the Staff IT Self-Service Centre.

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Tech Assist

Need help making Office 365 work for you or getting started with the portal project on your devices?

IT Service Status

Current system outages, planned outages or upgrades and other important information relating to Griffith IT Services.

Office 365

Storage, Emails and Apps, get acquainted with Microsoft Office 365 for staff. Download on up to 3 devices including your personal ones.


Everything you need to know about getting connected and managing your account.

Continuity services

Implementation and management services (Disaster Recovery and Crisis Management).

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Storing your files

Online network storage using the latest and secure technology.

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Since the advent of the internet, more people across all ages and backgrounds are active online. Often times, to conduct personal activities like paying bills, lodging taxes and socialising. As online behaviours change, so do the focus of hackers and criminals. Institutions as well as individuals have become primary targets. The best defence is to be aware of the risks and apply practical steps to ensure your cyber safety.

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Service catalogue

Search the DS Service catalogue

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General enquiries

Service Status (availability)

Access the Service Catalogue to see the full list of available services.

Or you can ask our friendly staff about IT products and services, contact us by phone, email or chat.

IT Support Chat

IT Support Webform

Service Catalogue

(07) 3735 5555 Brisbane

(07) 5552 5555 Gold Coast

Common questions