About this service
This service provides assistance with the wired, physical connections to Griffith University's network, which allows access to online resources, such as Learning@Griffith, shared drives, staff portal and the internet.
Requests and costs for for new outlet installation, to activate or deactivate an existing port, network cables (also known as a patch lead) or additional firewall access, are available online.
This service is for
- Academic staff
- professional staff
- HDR students.
What to expect
- Access to the network will be available 99% of the time outside of scheduled maintenance activity.
- Simple network port activations (one or two ports where cabling exists) can be completed within five days in 99% of instances.
- Complex network ports activations (more than two ports) can completed within five days in 95% of instances.
There is no cost to use this service. Exceptions may occur if a large number of new installations are requested by an element (for example, a new office space). This work would be undertaken by an external vendor and costs passed onto the requesting element.
We are very interested in hearing what you think of our services