About this service

This service provides assistance with the wired, physical connections to Griffith University's network. The network allows access to the internet, Learning@Griffith, shared drives, staff portal and more.

See Network Requests for new outlet installations, to activate or deactivate an existing port, network cables (also known as a patch lead) or additional firewall access.

This service is for

  • Academic staff
  • professional staff
  • HDR students

What to expect

  • access to the network will be available 99% of the time outside of scheduled maintenance activity
  • simple network port activations (one or two ports where cabling exists) can usually be completed within five days
  • complex network ports activations (more than two ports) can usually be completed within five days

There is no cost to use this service.

Exceptions may occur if a large number of new installations are requested — for example, a new office space. This work would be undertaken by an external vendor and costs passed onto the requesting element.

To access this service

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