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LearnWise is an AI assistant to support the educational experience for both students and instructors. Integrated with Learning@Griffith, LearnWise provides a personalised, context-aware assistance that addresses academic, technical, and administrative questions.
In Trimester 3 2026, LearnWise will be made available to all users and courses in Learning@Griffith. This comes after a thorough trial period, during which we ensured the tool aligns with Griffith’s needs through significant feedback from users. It has been endorsed by the University’s Learning & Teaching Committee.
How it works
Accessed via the Help button within Learning@Griffith, LearnWise provides instant support. When it cannot resolve a query, it will connect users to someone who can.
LearnWise provides around the clock support through:
- General Support: Answers to questions about enrolment, student services, campus policies, and campus life.
- Course Support:
- For students, a personalised study companion that creates custom study plans, learning exercises, concept summaries, and resource recommendations tailored to each course.
- For staff, instant guidance on course set-up, marking, policies and more.
LearnWise only draws from official Griffith University curated information and always cites its sources.
Course assistant
The LearnWise course assistant can help with:
- Course Navigation: Assisting students in finding course materials, lecture recordings, assignments, and announcements.
- Interactive Learning Tools: Offering quizzes and study plans to reinforce learning.
- Contextual Responses: Delivering answers based on the specific course content, ensuring relevance and accuracy.
Structuring your course
To maximize the effectiveness of LearnWise, consider the following:
- Organise Content Clearly: Use logical module names and a progressive structure to help the assistant provide accurate responses.
- Ensure Visibility: Only published and visible content is accessible to the assistant. Unpublished files will not be included.
- Avoid Unsupported Elements: Do not rely on content types that LearnWise does not support, such as discussion replies or external URLs.
What content LearnWise uses
LearnWise pulls published, visible content from your Canvas course. This includes:
- Pages
- Modules and their structure
- Published files (linked)
- Assignment and quiz instructions
LearnWise automatically updates course content daily, ensuring that the assistant has access to the latest materials. Instructors can control which content is included by managing visibility/ publishing setting in the course site.
What content is not used
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Hidden or unpublished content | Not visible to students, so excluded to preserve parity |
External URLs | Cannot be indexed reliably; leads to broken context |
SCORM, embedded videos, multimedia | Files may lack accessible metadata for meaningful context |
| Quiz questions | LearnWise can generate practice questions based on course content, but is unable to access actual quiz questions |
Student discussion replies | Risk of misinformation and student privacy concerns |
Calendar events (except Canvas assignments) | Not relevant to knowledge queries |
Inbox messages, rubrics, analytics, submissions, grades | Too personalised or confidential for responsible use |
| Content from other courses | LearnWise is scoped strictly to your active environment:
|
Excluded ContentEngaging Students
Encourage students to utilise the AI assistant early and often. Here are some strategies:
- Promote Study Mode: Encourage students to ask LearnWise to help them with practice quizzes or flashcards for interactive learning experiences
- Encourage Questions: Remind students to ask specific, context-rich questions to receive the most accurate assistance.
- Include these resources in your lectures or tutorials.
Can I see how my students are using LearnWise?
You can see how students are using LearnWise via the Teacher Insights Dashboard, accessed by clicking the graph button on the top left of your LearnWise course assistant (blue).
From there, click the tabs to see Insights, the Conversation Log, or generate Trend reports (red).
Insights: See quantitative data such as number of conversations, unique users, and conversations per user.
Conversation Log: See anonymised individual conversation transcripts.
Trends: Create an AI-generated summary of what students in your course have been asking about most often in the selected period. These trends can help you spot content gaps and misunderstood concepts. Please note that LearnWise requires a minimum of 30 conversations to be able to generate a report.
For more information, see What insights are available to instructors? (LearnWise Guides).
What if I can't have LearnWise in my course?
If a Course Convenor wishes to exclude their course from the LearnWise assistant, they can request to opt out by completing this form.
Helpful resources
- Try out LearnWise yourself
- Share these resources with your students
- Read the LearnWise Guides for further information
Further questions?
If you have any questions about LearnWise, feel free to contact Griffith's LearnWise team at learnwise@griffith.edu.au