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Home > Staff > Learning Tools > Using LearnWise

LearnWise is an AI-driven platform to assist the educational experience for both students and instructors. Integrated with Canvas, LearnWise provides a personalised, context-aware support that addresses academic, technical, and administrative questions through an AI assistant.

AI course content assistant

The AI assistant can help with:

  • Course Navigation: Assisting students in finding course materials, assignments, and announcements.
  • Interactive Learning Tools: Offering quizzes, flashcards, and study plans to reinforce learning.
  • Contextual Responses: Delivering answers based on the specific course content, ensuring relevance and accuracy.

Content management

LearnWise automatically updates course content weekly, ensuring that the assistant has access to the latest materials. Instructors can control which content is included by managing visibility/ publishing setting in the course site.

Structuring your course

To maximize the effectiveness of LearnWise, consider the following:

  • Organise Content Clearly: Use logical module names and a progressive structure to help the assistant provide accurate responses.
  • Ensure Visibility: Only published and visible content is accessible to the assistant. Unpublished files will not be included.
  • Avoid Unsupported Elements: Do not rely on content types that LearnWise does not support, such as discussion replies or external URLs.

What content LearnWise uses

LearnWise pulls published, visible content from your Canvas course. This includes:

  • Pages
  • Modules and their structure
  • Published files (even if unlinked)
  • Assignment and quiz instructions

LearnWise refreshes its content once per week (Sunday), if someone launched the assistant in your course(s) and updates were detected in the past 7 days.

This means that if you publish content on a Wednesday in a course, that content will not be available in LearnWise to students until the following Sunday.

What content is not used

❌Excluded Content

🚫Reason

Hidden or unpublished content

Not visible to students, so excluded to preserve parity

External URLs

Cannot be indexed reliably; leads to broken context

SCORM, embedded videos, multimedia

Files may lack accessible metadata for meaningful context

Student discussion replies

❗Risk of misinformation and student privacy concerns

Calendar events (except Canvas assignments)

Not relevant to knowledge queries

Inbox messages, rubrics, analytics, submissions, grades

Too personalised or confidential for responsible use

Engaging Students

Encourage students to utilize the AI assistant early and often. Here are some strategies:

  • Promote Study Mode: Instruct students to activate "Study Mode" for interactive learning experiences, including quizzes and flashcard generation.
  • Encourage Questions: Remind students to ask specific, context-rich questions to receive the most accurate assistance.

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