Managing your account

You can check your internet usage using My Internet Account, where you can:

  • Check your Internet quota balance
  • Review your Internet usage history
  • Check your active Internet sessions and log out of unneeded session

My Internet Account

About My Account

When you go into My Account, you are provided an overview of your account details, usage and sessions.

Account details includes your Griffith username, affiliation (relationship with Griffith) Plan and status.

Monthly Usage for the current month is also displayed.  You can see the amount of data you have used that is charged to the University and data that is free (this includes sites where there is no charge to access or any usage during off-peak hours).

Active sessions allows you to view all active sessions and the date of login.  You can select to manually log out of active sessions.

How to login

Automatic login occurs when:

  • you are using an on-campus Windows computer in a lab or office that has the Griffith Standard Operating Environment (SOE)(if you use a Macintosh computer or your computer does not have the Griffith SOE you will need to log in manually)
  • you are connecting via the Griffith Wi-Fi service (using the Single Sign-on feature for Wireless and Internet Access)

Alternatively, you can log in manually by:

  • clicking the Login internet button located on the Internet website
  • clicking link from 'Connect Here' on the Griffith Portal page
  • launching an Internet browser where you will be re-directed to the Internet Access System

You will be presented with the Internet access login screen to enter your standard Griffith username and password.

How to logout

You need to make sure you log out of your Internet access account when you have finished using the Internet.

Internet access sessions initiated using a computer with the Griffith SOE will expire after a period of inactivity, but it is recommended that you log yourself out when you are finished browsing.

To logout, you should do one of the following:

  • "Shut down", "Restart" or "Logout" of your computer via the Start menu (this will force the next user to login using their own credentials)
  • Disconnect unneeded sessions using My Internet Account
  • If you are using your own laptop you should disconnect it from the Griffith Wireless network.

COSTS

Griffith University pays for Internet access by subscribing to AARNet, the Australian Academic and Research Network. To make sure that Internet access is fair and equitable for students and staff, the University accounts for all Internet usage.

Websites are classified as charged or free depending on time of day (Peak vs Off-Peak) or traffic type (On-Net vs Off-Net).  All internet traffic is free to the University during off-peak times.

Check if a site is on-net or off-net

Free vs charged downloads

Griffith classifies usage into free or charged downloads depending upon time of day (Peak vs Off-Peak) or traffic type (On-Net vs Off-Net). (Accurate as at Dec 2018)

Traffic type

Peak

Monday  to Friday: 8am to 5pm

Off-Peak

Monday to Friday: 5pm to 8am

All weekend

On-Net

Classified by the University as free anytime of day.

Sites include all education sites worldwide, as well as many other research-oriented sites including most Australian Universities, CSIRO, Australian Government sites, Google, Gmail, Microsoft, and Internet 2.

Classified by the University as free anytime of day.

Sites include all education sites worldwide, as well as many other research-oriented sites including most Australian Universities, CSIRO, Australian Government sites, Google, Gmail, Microsoft, and Internet 2.

Off-Net

Classified by the University as charged when downloads occur during peak times.

Sites include domestic and international websites and are charged to the University at 0.008 cents per Megabyte or $8 per GB (1 MB is defined as 1,000,000 bytes).

Peak hours:  Monday to Friday 8am to 5pm.  The University will be charged for all Off-Net internet traffic.

Off-peak hours (free):

  • before 8am on weekdays
  • after 5pm on weekdays
  • all weekend

Software can also be downloaded from the AARNet Mirror for free.

    TIPS TO REDUCE CHARGES

  • Complete large downloads during free off-peak hours (all weekend and Monday to Friday from 5:00pm to 8:00am)
  • Be aware of usage that accrues when you connect via the Griffith VPN . Connecting via VPN makes your computer look like it is on the Griffith University network, which means you also need to connect to the Internet Access system. Find out more about remote access and VPN.
  • Be aware of software that will automatically download or synchronise when you connect to the internet. This includes peer-to-peer services, bit torrent services or drop-box services*

* When accessing these types of services, you must ensure they are used in accordance with the University's Information Technology Code of Practice. This Code of Practice applies irrespective of where the University information technology resources are accessed and used, and includes use at home.

Contact us

General enquiries

Access the Service Catalogue to see the full list of Internet access services available.

Or you can ask our friendly staff about IT products and services, contact us by phone, email or chat.

IT Support Chat

IT Support Webform

Service Catalogue

(07) 3735 5555 Brisbane

(07) 5552 5555 Gold Coast

Common questions