High-quality, free and confidential counselling and wellbeing services

Counsellors at Griffith provide helpful tools, strategies and perspectives on personal issues related to relationships, study or work life. Counselling can help you feel better, find solutions to problems and make lasting changes in your life. Over the past three years, our service has provided support and counselling for mental health and personal difficulties to over 4,000 students from diverse backgrounds and cultures, LGBTIQ+ people and Aboriginal and Torres Strait Islander Peoples.

We also provide support for overseas students, wellbeing services, crisis support, personal violence response and prevention and suicide response and prevention.

You can also contact the Griffith Mental Wellbeing Support Line by calling 1300 785 442 or texting 0488 884 146. If you are in a life-threatening situation, please call 000 (ambulance).

Telehealth and in-person appointments

Counselling appointments are delivered using telehealth (phone/video). Telehealth appointments can be booked via the online booking system. Counselling is offering limited face to face (in-person) appointments. Face to face appointments can be discussed by calling (0)7 3735 7299 (Nathan) or (0)7 5552 8734 (Gold Coast).

Staying connected

In these unusual and trying times, it's important we stay connected. Visit the Stronger Together page to see how you can join your Griffith community and stay in touch with your peers online.

Stronger together

Coronavirus and self care

The Griffith Counselling and Wellbeing team has created this resource for students looking for tips and strategies to adapt to social isolation, studying online and other concerns caused by the unfolding crisis.

Coronavirus and self care

About counselling

Who seeks our support?

Students from all backgrounds and degrees seek counselling and support for personal and study-related difficulties.

You can seek our help about any personal issue, including anxiety and depression, relationships, sexual assault, domestic violence, sexual harassment (recent or previous), study issues, grief, sexuality and gender, personal development and challenging life events.

We assist with any aspirations or intentions you have in improving your strengths, skills, habits and how you live your life.

Who seeks our support?

What are the benefits?

Counselling can improve your wellbeing and resilience, transform thoughts, feelings and behaviours, develop new strengths and skills and recover from challenging life events.

Many students with emotional distress attend counselling once or twice before feeling better and within about three interactions 75% of students experience positive and lasting change in their wellbeing.

Counselling benefits might include fewer symptoms or issues, improved mood, better day to day functioning, healthier relationships, being more active, feeling more confident and understanding yourself and others better.

What are the benefits?

Who can access counselling services

Students in Australia

To access our counselling and wellbeing services, you must have a student ID and s-number, and be either:

  • currently enrolled
  • in receipt of an offer for next trimester
  • on approved leave of absence
  • on approved deferment.

Students overseas

If you are a current Griffith University student who lives outside Australia, you can access the Offshore Student Support Program—a confidential counselling and wellbeing resource available to you and your immediate family.

To access these services, please follow our directions for the Offshore Student Support program below.

OUA students

If you are an OUA student and struggling with something personal or worried about anything, you need to access free appointments with professionally qualified counsellors through OUA .

To request an appointment email:


However, you can still access an array of handy self-help resources provided by Griffith Counselling and Wellbeing.


If you're a recent graduate, you can access our counselling, wellbeing and pastoral care services if you've either:

  • graduated less than three months ago
  • been a previous client of our services and graduated less than six months ago.

You can also access our Health and Medical Services if you have ongoing care requirements and not yet transitioned to external services (by agreement with treating practitioner).

Counselling services

In-person appointments

Counselling appointments are delivered using telehealth (phone/video). Telehealth appointments can be booked via the online booking system, however we are offering limited face to face (in-person) appointments.

Face to face appointments can be discussed by contacting us at your preferred location.

Video counselling

Video counselling appointments (VCA) have the same principles as in-person appointments. You and your counsellor meet at an agreed time to discuss your difficulties and together you find ways that you can feel better, think more clearly, study better and help you feel better. Instead of an appointment on campus in person, your counsellor will video call you for your appointment. It is an easy and secure way to seek help as you can have sessions in your own home or other private spaces that suit you and your privacy.

Counselling Messaging

Counselling Messaging (CM) gives you access to ongoing support quickly and conveniently. It is suitable if you are seeking counselling help, have questions about your mental health or simply, just feel like you need to talk to someone. It is a secure, responsive and flexible medium, so you can get support without making an appointment. Once you are registered you have ongoing access to counselling via text.

Email Counselling Exchanges

Email Counselling Exchanges (ECE) is an effective way to discuss personal issues with a counsellor who will help you consider any changes you want to make in your life. Instead of an appointment on-campus in person, emails are exchanged between you and a counsellor. It is a secure, flexible and effective way to seek help as you write emails in a time most convenient to you. Once registered, you have access to six exchanges in a calendar year.

Offshore Student Support Program

The Offshore Student Support Program is a confidential wellbeing resource available for all current Griffith University students who are studying outside Australia and their immediate families. The program is designed to enhance your individual health and wellbeing, and can support your entire study, health and life journey. The program is offered in recognition of the challenges students studying outside Australia are facing due to current border closures.

The program offers telephone, face-to-face, video or online counselling. The services are delivered by external provider Workplace Options.

To access these services

  1. Go to the Workplace Options homepage.
  2. In the Company Code field, type Griffith then hit LOGIN.
  3. Select your Country/Region and Language from the list, then hit LOGIN. You will then be directed to the Griffith University page (pictured).
  4. From here, you can click either:
    • Contact your Offshore Student Support Program for a list of contacts in your country.
    • Live Connect to chat online with a counsellor.

Workplace Options

Crisis support, personal violence and suicide response and prevention

Griffith University offers crisis support services and counselling specific to victims of personal violence, as well as assistance for suicide response and prevention.

Crisis Support

If you are in urgent need of help, please call 000 (ambulance). You can also call the Griffith Mental Wellbeing Support Line on 1300 785 442 or text 0488 884 146.

If you are concerned about a student's wellbeing, you can refer the student to our service on their campus. Appointments are voluntary and confidential. You can also consult with us about responding to students who are in distress or at risk.

Crisis Contacts

Personal Violence Response and Prevention

The counselling and wellbeing service provides specialised counselling, information and support to students for domestic violence, sexual assault, rape, sexual harassment, childhood sexual abuse and other forms of personal violence or intimidation.

We also conduct programs and activities to raise awareness about respectful behaviour, consent, sexual violence, harassment and domestic violence.

Book priority appointments

Suicide Response and Prevention

Suicide is the leading cause of death for Australians aged between 15 and 44.

Information and resources provided are ways to seek help if you feel you need it, helping someone who is considering suicide and understanding grief following losing someone and bereavement.

If you’re concerned about someone else in relation to self-injury or suicide, there are steps you can take to help them.

Suicide response and prevention

Wellbeing services

We provide ongoing training and workshops for students and staff on multiple topics, including Mental Health First Aid. We develop and facilitate workshops and training for academic and professional staff to suit students' needs and interests.

Information for staff

If you're a staff member supporting students at Griffith, or you are seeking support for yourself and your family members, Griffith have a range of support options.

Staff information

Self-help resources

Self-help resources to improve your wellbeing and life. Explore a variety of resources, including videos on mental heath topics, webinars and helpful websites and apps. This collection is designed to help you develop useful strategies and skills to focus, feel better and improve your wellbeing.

Helpful resources

Workshops and training

Whether you'd like to attend training or organise a workshop for your students, we can tailor a solution to suit your needs.

We also offer accredited Mental Health First Aid training throughout the year for staff and students.

Workshops and training

Contact Counselling and Wellbeing

(07) 3735 7299
Counselling and Wellbeing: counsellor@griffith.edu.au
Griffith Mental Wellbeing Support Line 
If you require counselling support after hours you can contact the Griffith Mental Wellbeing Support Line for 24/7 assistance. Phone: 1300 785 442 or text: 0488 884 146
(07) 5552 8734
Opening Hours
8.30am to 4.30pm
Level 1, Student Centre (G33)
University Drive, Southport QLD 4215
(07) 3735 7299
Opening Hours
9am to 5pm
Level 1, Sewell (N12)
Kessels Road, Nathan QLD 4111

(07) 5552 8734
Opening hours
8.30 am to 4.30 pm
Level 1, Wayne Goss Centre (L03)
University Drive, Meadowbrook QLD 4131
(07) 3735 7299
QCA: Room 2.04 and 2.08, Webb Centre (S02)
226 Grey Street, South Bank QLD 4101
QCGU: Room 1.40 (S01)
140 Grey Street, South Bank QLD 4101
(07) 3735 7299
Please note
As of December 2019, reception at Mt Gravatt is permanently closed. If attending for an appointment, follow instructions on the signage at the location.
Ground floor (reception), Auditorium (M23)
Messines Ridge Road, Mt Gravatt QLD 4122

Online Health and Wellness Centre

Griffith's new Online Health and Wellness Centre is a portal designed to increase student awareness and understanding of mental health concerns, and learn tips for promoting better health and wellbeing such as living a healthy lifestyle, engaging in meaningful social activity, feeling safe, stable and secure, and looking after your mental wellness.

Griffith's Online Health and Wellness Centre

Student Mental Health and Wellbeing Strategy

Griffith University is committed to the mental health and wellbeing of all students. The Student Mental Health and Wellbeing Strategy represents one element of Griffith University’s overall Healthy University Framework that emphasises staff and student physical and mental wellbeing, a healthy lifestyle, healthy places, and a healthy community. It emphasises the importance of a strong culture in terms of equity, diversity, inclusion, respect, and safety.

Contact Counselling and Wellbeing

Get in contact with us or book an appointment to see how we can help.

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