High-quality, free and confidential counselling and wellbeing services
Counsellors at Griffith provide helpful tools, strategies and perspectives on personal issues related to relationships, study or work life. Counselling can help you feel better, find solutions to problems and make lasting changes in your life. Over the past three years, our service has provided support and counselling for mental health and personal difficulties to over 4,000 students from diverse backgrounds and cultures, LGBTIQ+ people and Aboriginal and Torres Strait Islander Peoples.
We also provide wellbeing services, crisis support, personal violence response and prevention and suicide response and prevention.
You can also contact the Griffith Mental Wellbeing Support Line by calling 1300 785 442 or texting 0488 884 146. If you are in a life-threatening situation, please call 000 (ambulance).
In these unusual and trying times, it's important we stay connected. Visit the Stronger Together page to see how you can join your Griffith community and stay in touch with your peers online.
Coronavirus and self care
The Griffith Counselling and Wellbeing team has created this resource for students looking for tips and strategies to adapt to social isolation, studying online and other concerns caused by the unfolding crisis.
Who can access counselling services
- All students must have an ID and s-number in Peoplesoft (Griffith, QIBT) and be:
- - currently enrolled,
- - in receipt of an offer for the next semester,
- - on approved LOA,
- - on approved deferment.
- Counselling and Wellbeing and Pastoral Care
- - the person has been graduated less than 3 months,
- - the person has been a previous client of our services and graduated less than 6 months.
- Health and Medical Services
- - the person has ongoing care requirements and has yet to be transitioned to external services (by agreement with treating practitioner).
Unfortunately we are not able to provide any tele-counselling services to students located outside Australia as our counsellors do not meet health practitioner practice requirements for any other country. We are also not aware of the local services if you need ongoing mental health support and emergency mental health provision.
You can access our 24-hour Mental Wellbeing Support line to find immediate relief from emotional distress or explore coping strategies for current problems. They may also be able to assist you to find longer-term solutions and will help you manage any safety concerns if you are in a crisis. If you send them a text on +61 4 8888 4146 they will call you back on the number you supplied.
If you are an international student you could also try contacting your overseas health cover insurer (eg. Alliance) to find out if they offer any services for students who are offshore. However, if you are on an approved exchange or short-term program overseas, you will have access and coverage under Griffith University's International SOS membership. International SOS provides 24/7 medical, travel and security assistance while you are on your approved program. We highly recommend that you visit the International SOS membership website and view or print a report for the country you are travelling to.
If you’re an OUA student and struggling with something personal or worried about anything, you need to access free appointments with professionally-qualified counsellors through OUA. To request an appointment email: email@example.com However, you can still access an array of handy self-help resources provided by Griffith Counselling and Wellbeing.
Counselling Messaging (CM) gives you access to ongoing support quickly and conveniently. It is suitable if you are seeking counselling help, have questions about your mental health or simply, just feel like you need to talk to someone. It is a secure, responsive and flexible medium, so you can get support without making an appointment. Once you are registered you have ongoing access to counselling via text.
Email Counselling Exchanges
Email Counselling Exchanges (ECE) is an effective way to discuss personal issues with a counsellor who will help you consider any changes you want to make in your life. Instead of an appointment on-campus in person, emails are exchanged between you and a counsellor. It is a secure, flexible and effective way to seek help as you write emails in a time most convenient to you. Once registered, you have access to six exchanges in a calendar year.
If you are in urgent need of help, please call 000 (ambulance). You can also call the Griffith Mental Wellbeing Support Line on 1300 785 442 or text 0488 884 146.
If you are concerned about a student's wellbeing, you can refer the student to our service on their campus. Appointments are voluntary and confidential. You can also consult with us about responding to students who are in distress or at risk.
Personal Violence Response and Prevention
The counselling and wellbeing service provides specialised counselling, information and support to students for domestic violence, sexual assault, rape, sexual harassment, childhood sexual abuse and other forms of personal violence or intimidation.
We also conduct programs and activities to raise awareness about respectful behaviour, consent, sexual violence, harassment and domestic violence.
Suicide Response and Prevention
Suicide is the leading cause of death for Australians aged between 15 and 44.
Information and resources provided are ways to seek help if you feel you need it, helping someone who is considering suicide and understanding grief following losing someone and bereavement.
If you’re concerned about someone else in relation to self-injury or suicide, there are steps you can take to help them.
Information for staff
If you're a staff member supporting students at Griffith, or you are seeking support for yourself and your family members, Griffith have a range of support options.
Self-help resources to improve your wellbeing and life. Explore a variety of resources, including videos on mental heath topics, webinars and helpful websites and apps. This collection is designed to help you develop useful strategies and skills to focus, feel better and improve your wellbeing.
Workshops and training
Whether you'd like to attend training or organise a workshop for your students, we can tailor a solution to suit your needs.
We also offer accredited Mental Health First Aid training throughout the year for staff and students.
Contact Counselling and Wellbeing
- (07) 3735 7299
- Counselling and Wellbeing: firstname.lastname@example.org
- Griffith Mental Wellbeing Support Line
- If you require counselling support after hours you can contact the Griffith Mental Wellbeing Support Line for 24/7 assistance. Phone: 1300 785 442 or text: 0488 884 146
- (07) 5552 8734
- Opening Hours
- 8.30am to 4.30pm
- Level 1, Student Centre (G33)
- University Drive, Southport QLD 4215
- (07) 3735 7299
- Opening Hours
- 9am to 5pm
- Level 1, Sewell (N12)
- Kessels Road, Nathan QLD 4111
- (07) 5552 8734
- Opening hours
- 8.30 am to 4.30 pm
- Level 1, Wayne Goss Centre (L03)
- University Drive, Meadowbrook QLD 4131
- (07) 3735 7299
- QCA: Room 2.04 and 2.08, Webb Centre (S02)
- 226 Grey Street, South Bank QLD 4101
- QCGU: Room 1.40 (S01)
- 140 Grey Street, South Bank QLD 4101
- (07) 3735 7299
- Please note
- As of December 2019, reception at Mt Gravatt is permanently closed. If attending for an appointment, follow instructions on the signage at the location.
- Ground floor (reception), Auditorium (M23)
- Messines Ridge Road, Mt Gravatt QLD 4122
Online Health and Wellness Centre
Griffith's new Online Health and Wellness Centre is a portal designed to increase student awareness and understanding of mental health concerns, and learn tips for promoting better health and wellbeing such as living a healthy lifestyle, engaging in meaningful social activity, feeling safe, stable and secure, and looking after your mental wellness.
Student Mental Health and Wellbeing Strategy
Griffith University is committed to the mental health and wellbeing of all students. The Student Mental Health and Wellbeing Strategy represents one element of Griffith University’s overall Healthy University Framework that emphasises staff and student physical and mental wellbeing, a healthy lifestyle, healthy places, and a healthy community. It emphasises the importance of a strong culture in terms of equity, diversity, inclusion, respect, and safety.