Computer software updates

If you are using a Griffith Windows computer or laptop it will automatically send updates to your device.  You must accept and install these updates to help protect your computer.

An update is a new, improved or safer version of a software and these include:

  • Operating systems like Windows, MacOS, Apple iOS or Android
  • Apps on your device or phone
  • Anti-virus software
  • Browsers (Chrome, Edge, Safari, Firefox etc.).

Need help updating your browsers?

Guide to update browsers

Computer security

Griffith computers provided to staff and students include essential security settings:

  • Single Sign-On (SSO)
  • anti-virus software
  • automatic operating system
  • application patching

For information on protecting your personal (non-Griffith) computer, please see Cyber Safe travelling.

Mobile device security

While mobile devices are not secured in the same way that desktop computers are, the following recommendations are best practice to limit risk:

System updates

Keep Apple IOS, Android OS and all mobile operating systems updated.

Passcode protect and enable encryption

Set a SIM passcode and screen lock. Enable encryption as follows:

  • Apple – enabled once the passcode lock is configured
  • Android – settings, security, encrypt device
  • Windows – settings, systems, device encryption

Location detection and data wiping

Activate 'Find my Device' and enable remote wipe where available. For more information on this refer to:

Find my iPhone, iPad

Find my Android device

Find my Windows device

Report a security incident

Report a phishing incident, password compromise, ransomware or other suspicious activity.

Need help?

General enquiries

Access the Service Catalogue to see the full list of cyber security services available.

Or you can ask our friendly staff about IT products and services. Contact us by phone, email or chat.

IT support chat

IT support form

Service Catalogue

(07) 3735 5555 Brisbane

(07) 5552 5555 Gold Coast

Common questions