Notice anything phishy?

Why should I report incidents?

If you are a Griffith staff or student member, Information Security policy requires you to report any cyber security incidents. Reporting goes a long way to protecting staff and student identities, data and reputation and may significantly reduce damage to the University and its community.

Incidents can include:

  • unauthorised system access (hacking)
  • password compromise
  • malware (viruses)
  • phishing and ransomware attacks
  • denial of service attacks
  • website defacement and data breaches

What does an incident look like?

Cyber security incidents can include a range of different events such as:

Unauthorised system access

Unattended, lost, or stolen computing devices

Malware, ransomware and phishing, vishing and smishing

Information disclosure

Passwords

Cyber security attacks

If you're unsure whether an incident falls under one of these categories, please get in touch.

How do I report a security incident?

To report a phishing or other suspicious emails, forward the email to the IT Service Centre ithelp@griffith.edu.au.

For all other incidents, contact the IT Service Centre by email, phone (07) 3735 5555, or using chat. For incidents other than phishing, please provide as much information as you can based on:

  1. dates and times
  2. people and places involved
  3. any impact you are aware of
  4. any other background information

IT support chat

IT Service Centre

Need help?

General enquiries

Access the Service Catalogue to see the full list of cyber security services available.

Or you can ask our friendly staff about IT products and services. Contact us by phone, email or chat.

IT support chat

IT support form

Service Catalogue

(07) 3735 5555 Brisbane

(07) 5552 5555 Gold Coast

Common questions