Are you working remotely?

With you, our Griffith community and families all moving to work remotely, we have some tips to help you reduce your internet/data usage and improve your connection.

If you experience ongoing connectivity issues working from home and you have already implemented our tips below we recommend contacting your home Internet Service Provider (ISP).


Tips to reduce data and get a better connection

  • Video calling - turn off video and use audio only OR reduce the quality of the video (for Jabber and Microsoft Teams).
  • Home congestion - reduce the number of devices connecting at the same time.
  • Avoid data hungry apps such as Netflix, YouTube, music streaming (e.g Spotify, Apple Music, Pandora) or gaming while you are connecting for work.
  • Make sure your router/modem is placed in an optimal position in your house and the signal is not blocked by walls or furniture.
  • Turn off automatic syncing of your documents (OneDrive, GoogleDrive etc).

Read more about getting the best out of your home internet

Tips to optimise home internet setup and How to get the most out of your Wi-Fi connection (though this advice is written for nbnTM broadband access, it is applicable to ADSL and mobile data).

You can also check out WhistleOut Australia - this website compares a variety of mobile and internet plans.  It also provides easy to understand explanations about internet usage at home including  What is a good internet speed and the video  internet speed in your household.

Microsoft Teams

See our guides for managing Internet data usage for Teams

Data on your Griffith mobile device

Find out to reduce your data usage

How much data am I using per hour?

This table provide a rough guide of how much data you may be using per hour.

Source: WhistleOut, Telstra

App Estimated data per hour
General web browsing - emails, Google Search, News and Weather (text-based content) 10 to 50 MB
Microsoft Teams (Video calls and meetings)

Standard quality (total includes downloads and uploads)

  • 2.7 GB Using Video & Audio
  • 90 MB for audio only
Spotify (Streaming music)
  • Normal setting:  40 MB
  • High setting: 70 MB
  • Extreme setting (Premium subscribers): 150 MB
  • Low quality: 300 MB
  • Standard definition: 1 GB
  • High Definition: 3 GB
  • Ultra-High Definition: 7 GB
  • Low quality (480p): 264 MB
  • Medium quality (720p): 870 MB
  • High quality (1080p): 1.650 GB
  • Standard: 80 MB
  • With video: 160 MB
Gaming Online (PlayStation, Xbox)
  • 100 to 300 MB (eg. Fortnite, Destiny 2 or CounterStrike)
  • PLUS 50 GB to download new Blockbuster games

Contact us

Working from home enquiries

Help with setting up Technology for working from home

General enquiries

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Access the Service Catalogue to see the full list of available services.

Or you can ask our friendly staff about IT products and services, contact us by phone, email or chat.

IT Support Chat

IT Support Webform

Service Catalogue

(07) 3735 5555 Brisbane

(07) 5552 5555 Gold Coast

Common questions