This article was last updated at 5.10 pm on Friday 28 February 2020.

Griffith University is taking the threat of Novel Coronavirus (2019-nCoV) seriously

Griffith University has convened a specialist team of staff from across the University to manage our response to the virus. The group is monitoring the situation closely, proactively acting and following the advice of Queensland Health and the Federal Department of Health in its response.

On Saturday 1 February 2020, the Australian Government implemented travel restrictions associated with the coronavirus:

  • People travelling from mainland China, or transiting through mainland China, will not be permitted entry to Australia.
  • Only Australian citizens, permanent residents and their immediate family (dependents, legal guardians and spouses) returning from mainland China, or transiting through mainland China, will be allowed to enter Australia and will be required to isolate for 14 days.
  • Australians are advised not to travel to mainland China.

The Australian Government has advised that these restrictions will be reviewed on 7 March 2020.

The Department of Health has advised:

  • Staff, students and visitors from Hubei Province who have arrived in the past 14 days will need to self-isolate for 14 days from the day that they departed Hubei Province
  • Staff, students and visitors from other provinces of mainland China who arrived on or after 1 February 2020 will need to self-isolate for 14 days from the day they departed mainland China
  • Staff, students and visitors from other provinces of mainland China who arrived prior to 1 February 2020 do not need to self-isolate
  • Staff, students and visitors from Hong Kong, Macau and Taiwan, unless they have been in Hubei Province in the past 14 days or in any part of mainland China on or after 1 February 2020, do not need to self-isolate.

Under all scenarios listed above the Department of Health notes that if anyone in these groups develops symptoms, they need to call a doctor or health clinic, advise them that they have recently returned from mainland China or been in contact with a confirmed case, and arrange an urgent assessment.

Self-isolation means staying at home and not accepting visitors.

Information for students

Options for affected Griffith students

We understand that this will be distressing for students who are impacted by the coronavirus and the associated travel restrictions and are working on options to ensure you can commence your studies as soon as possible. We will continue to provide updates on our website and by email.

Advice is available to commencing and returning students who could be affected by the travel restriction due to coronavirus.

Visit our Coronavirus information for students for more information.

Information for Griffith staff

Staff should note the following:

  • Staff who have recently visited or transited through mainland China, or have been in contact with any confirmed novel coronavirus case must self-isolate for 14 days.
  • Self-isolation means staying at home and not accepting visitors.
  • If you are outside the exclusion period, you are able to attend campus.
  • The possibility of flexible working arrangements for staff who have been advised they should not attend campus should be discussed with your supervisor.
  • The latest travel advice for those considering travel can be found on the Smart traveller website.

For any staff who have pre-existing medical conditions that may make you particularly vulnerable to the coronavirus, please follow up directly with your supervisor to discuss specific arrangements that can be put in place should there be community transmission of the virus.

Frequently Asked Questions

What is Griffith University doing about the coronavirus?

Students from China

What are the latest travel restrictions and how do they affect me?

I am affected by the new travel restrictions, who can I contact about my study options?

What will happen if I take leave from my program?

Will my visa status be affected by travel restrictions?

How long will travel restrictions be in place for?

I am already in Australia, can I attend campus?

What do I need to do about accommodation, when I am able to come to Australia?


What should I do if I have been to China and I am feeling unwell?

What are the symptoms of coronavirus?

Can I come to campus?

What is self-isolation and who does it apply to?

What should I do if I have been in contact with a confirmed case of coronavirus?

What precautions can I take to prevent coronavirus?

Should I wear a face mask?

On campus activities

Is it safe to come to campus?

Are classes being cancelled?

For the latest information about the virus, including:

Visit the Australian Government's Department of Health website for more information. You can also access the latest updates from the Chief Medical Officer.

Queensland Health has information about the virus and how it is working with state and federal counterparts to respond to the threat online.

You can also call the Coronavirus Health Information Line on 1800 020 080 or call 13 HEALTH (13 43 25 84).


Everyone should practise hygiene and other measures to protect against infections.

It is recommended students and staff ensure they:

  • wash their hands
  • cover their mouths while coughing or sneezing
  • avoid contact with wild or farm animals.

What to do if you become unwell

If you become unwell and suspect you may have symptoms of coronavirus, you must:

  • seek medical attention
  • ring ahead of time to book your appointment to ensure your doctor is aware of your symptoms and your travel history
  • call 000 if you need urgent medical help.

Contact Health and Medical Services

Digital Campus

(07) 3735 7299
If you are in a medical emergency, call 000 (triple zero) for ambulance from any phone or 112 from a mobile

Gold Coast

(07) 5552 8734
Opening Hours
8.30 am to 4.30 pm
Level 1, Student Centre (G33)
University Drive, Southport QLD 4215


(07) 3735 7299
Opening Hours
9 am to 5 pm
Level 1, Sewell (N12)
Kessels Road, Nathan QLD 4111

After hours

Gold Coast and Nathan

National Home Doctor Service

137 425

Domestic students/staff

13 HEALTH is a confidential phone service that provides health advice to Queenslanders.

You can phone and talk to a registered nurse 24 hours a day, 7 days a week for the cost of a local call.

13 HEALTH (13 43 25 84)

International students

Allianz Global Assistance offers OSHC and OVHC Visitors Plus members a service that allows you to speak to a qualified doctor 24/7 via phone or video call.

See their website for more information about this free service.


For all medical emergencies, call 000 (triple zero) for ambulance from any phone or 112 from a mobile. Then report the emergency to Griffith security, call 3735 7777.

Visit the emergency room of nearby public hospital (free emergency care to Australian residents):

  • The Queen Elizabeth II Jubilee Hospital at Cnr Kessels Rd and Troughton Rd, Coopers Plains
  • Princess Alexandra Hospital at 199 Ipswich Road, Woolloongabba
  • Gold Coast University Hospital at 1 Hospital Blvd, Southport

Travel advice

The change in travel advisory now requires all staff or student travel to mainland China, and Hong Kong, to be postponed. No approval for travel to mainland China, and Hong Kong, will be given by the University.

Any travel to mainland China will be in breach of the University travel policy and not covered by University insurance.

For staff currently in mainland China, you are required to return to Australia as soon as possible. Please speak with your supervisor regarding travel support. You will be required to self-isolate for 14 days on your return.

University insurance will be available to cover costs incurred in changing your plans.

For staff and students travelling overseas for University business or study, please ensure all contact details are up-to-date and your travel itinerary has been uploaded to Travel Tracker. [This happens automatically when your travel is booked via CTM and you should receive a pre-departure advisory. This process also activates your University travel insurance.]

If your travel has been booked via a third party and not with the University's travel provider, please ensure your details have been manually updated and that insurance is in place in case your travel plans change.

The latest travel advice for those considering travel can be found on the Smart traveller website.