What is Service Management?
Service Management is a customer-focused approach to delivering information technology. We follow the Information Technology Infrastructure Library (ITIL) framework to provide effective IT support to Griffith University. For more information on our ITSM processes in Digital Solutions, visit Enterprise Service Management.
Services@Griffith
Services@Griffith provides an easy way for Griffith University students and staff to request and access services across the university.
Services@Griffith Announcements
Subscribe to receive email notifications about IT service outages, faults and restoration times
Online training and resources
If you are responsible for resolving incidents, problems and requests in Services@Griffith, you may find these materials helpful.
IT Service Centre
The IT Service Centre provides a single point of contact for the IT needs of the University’s staff, students and community.
Support for your new service
Do you have a new or updated product or service that you would like the ITSC to support? Please complete the ITSC Support Checklist form and we will get in contact with you.
Need help?
General enquiries
Access the Service Catalogue to see the full list of available services.
Or you can ask our friendly staff about IT products and services, contact us by phone, chat or submit a support form.
