Support for your learning
Registering with Student Disability and Accessibility is your first step to success. Discover the different ways you can keep in touch with us, the documentation you need to supply when making an appointment, and other important information. We encourage you to make early contact with us so we can put adjustments in place.
Making an appointment
Types of appointment
On-campus appointments
You can book an appointment online, or call us on (07) 5552 8734. At certain times of the year, demand for our service is high. We will make every effort to see you as soon as possible, and you will always be offered the first available appointment at your preferred campus.
Cancellations
Due to the high demand on our service, we expect you to cancel or reschedule your appointment as soon as possible if you are unable to attend. You can do so at the same online link where you booked your appointment, or via phone/ email. This way we can offer the appointment to another student who needs our support.
eContact appointments
Phone appointment:
- Book an appointment online and select 'Student Disability and Accessibility Service eContact Consultation'.
- The default eContact appointment uses the listed contact number in your myGriffith.
Video appointment:
- Book an appointment online and select 'Student Disability and Accessibility Service eContact Consultation'.
- Email the campus-specific email contact listed below requesting a video appointment via Microsoft Teams. Remember to include date and time of your booked appointment.
At the time of your session, the Senior Disability Advisor will contact you.
Please note that Student Disability and Accessibility does not provide any technical support for Microsoft Teams. For technical help, contact Student Computing.
Contacting us by email
You can contact us with queries anytime via email. Someone is always checking our email and we will respond to you within three business days. Choose the relevant email address for your primary campus.
Brisbane campuses (Logan, Mt Gravatt, Nathan, South Bank)
disability-bne@griffith.edu.au
Gold Coast campus
OUA (Open Universities Australia)
disability-online@griffith.edu.au
Deaf Student Support Program
deafstudentsupportprogram@griffith.edu.au
You can also contact us via the National Relay Service.
Third-party authorisation
Student Disability and Accessibility will not discuss or release confidential information about you without your written permission to do so, with the following exceptions:
- when required by law
- where there is significant risk to you or another person
- where disclosure is inherent in the nature of the contact (e.g. you are seeking assistance gaining employment, you are seeking assistance with arranging disabilities support).
We encourage students with disabilities to be self-managed in all students matters, but we understand in certain circumstances you may require a partner, parent/guardian, or carer to contact us on your behalf. You can discuss the process for this at your initial interview.
Further information regarding the University’s Privacy Plan is available on the University’s website.
Students with learning disabilities
Students with learning disabilities are required to provide recent (last year of formal school, and/or no older than three years ago) and comprehensive diagnostic testing. This information should be attached to the Medical Evidence Form or submitted separately. For details on learning disabilities reporting requirements, see the Australian Disability Clearinghouse on Education and Training guidelines:
Visit the Australian Disability Clearinghouse
Additional services
Contact your GP for referrals to appropriate practitioners or you can access Griffith’s Health and Medical Services.
Griffith’s Psychology Health Clinic, which is located at Mt Gravatt and Gold Coast campuses, can also provide assessments for learning disabilities.
Student Disability and Accessibility
Get in contact with us or book an appointment to see how we can help.
Useful links
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