Dedicated personal support, information, and advice
Our team of highly experienced International Student Advisors can assist with many of the situations you may be facing as a student living and studying in Queensland. We provide clear, timely and accurate advice, empowering you to make the most of your international student experience and achieve academic success. If you need extra information or support, make an in-person, phone, or video appointment for confidential one-on-one guidance.
We can assist you with
- settling into life in Australia and your studies at Griffith
- understanding what is expected of you as a student visa holder
- understanding Griffith policies, procedures, and decisions
- general welfare and personal issues that may affect your ability to study
- understanding how to respond to a formal Griffith decision or communication
- managing your enrolment in line with your student visa
- understanding when and how to apply for a new CoE
- assessing your eligibility for leave of absence
- achieving good academic progress through academic intervention
- understanding your financial obligations
- support if you are experiencing unexpected or severe financial hardship
- one-on-one support to individual students in crisis
- supervision and monitoring for Under 18 students
- referral to key support at Griffith and in your local community
Speak to an International Student Advisor
Book a 30-minute Appointment
Confidential 1:1 appointments can be booked with an Advisor in person (on campus), by phone or video (Microsoft Teams).
Attend a quick question Drop-In session (10 minutes)
You are welcome to attend these sessions (without an appointment) to “ask a quick question.” We are here to support you.
Drop-In Sessions (Gold Coast and Nathan campuses) | |
Weeks 1 - 4 | Daily, Monday to Friday, 10am-12pm |
Week 5 onwards | Monday, Wednesday, Friday, 10am-12pm |
South Bank | Tuesday, 10am-12pm |
If your question requires longer than 10 minutes, a standard 30-minute appointment will be booked for you.
Locations
- Gold Coast Student Advisory, G33_Room 2.39 (Gold Coast campus map)
- Nathan Student Advisory, N53_Room 1.25 (Nathan campus map)
- South Bank Advisory, S02_Room 2.09 (South Bank campus map)
If you are unable to book an appointment with an International Student Advisor, please attend a quick question Drop-In session or email your query to isa@griffith.edu.au
Considerations when booking an appointment
- In person (on campus) appointments require you to present at the campus location confirmed in your online booking.
- If you have selected a phone or video appointment, an International Student Advisor will contact you at the designated time of your appointment.
- Please provide your current phone or email address (video meeting) that an International Student Advisor can reach you on.
Requesting a call overseas?
- please include your international area and country code when booking
- all appointments are scheduled for Australian Eastern Standard Time (AEST). When booking, you will be allocated a time in your local time zone according to your computer settings. Please check the time in Australian Eastern Standard Time (AEST) to ensure that you are ready to be contacted at the time of your appointment.
Health and Wellbeing Support
- For Health & Medical Services, Chaplaincy or Counselling appointments at the Gold Coast & Logan campuses call (+61 7) 5552 8734.
- For Health & Medical Services, Chaplaincy or Counselling appointments at Nathan, Mt Gravatt & South Bank campuses call (+61 7) 3735 7299.
- Appointments with a Senior Disability Advisor or Student Financial Support Officer at Nathan, Mt Gravatt & South Bank can only be booked online
- If you require counselling support after hours, contact the Griffith Mental Wellbeing Support Line for 24/7 assistance. Phone: 1300 785 442 or text: 0488 884 146
Visit the Online Health and Wellness Centre to find the support you need to stay well while you study.
Info sheets and resources
The following resources, authored by Griffith University counsellors with input from external contributors, are aimed at equipping you with strategies and skills to manage a range of mental health and wellbeing concerns. Where available, resources are also provided in languages other than English.
Connecting with others at uni
It can be difficult adjusting to life at uni let alone fitting in and making friends. This info sheet will give you some handy tips for connecting with others on your student journey.
Managing Exam Stress
If you are stressed out by the thought of exams, or feel hopeless and paralysed in the lead up to exam time, this info sheet will provide you with some techniques to become more resilient and adaptable.
Managing Anxiety
This resource written by Counselling and Wellbeing covers information about anxiety and equips you with helpful tips and strategies you can use to manage it, in addition to a number of handy self help resources.
Your mental health and wellbeing matters
Good mental wellbeing is essential for you as a learner to reach your academic potential and will continue to contribute to your professional and personal life.
EnglishHELP
Whether you are studying on campus or online, you can access free EnglishHELP individual consultations with an academic language specialist. We also offer English workshops in speaking, listening and academic writing, as well as free self-help resources.
Sexual health and wellness
Sustainable Development Goals
Griffith University is aligned with the United Nation's Sustainable Development Goals (SDGs) and is committed to addressing the global challenge of poverty and promoting sustainable development by leveraging our resources, expertise, and partnerships to have a meaningful impact.