Windows 7: Support ends 14 January 2020

Microsoft will discontinue Windows 7 support on January 14, 2020. After this date, technical assistance and software updates will no longer be available. Microsoft strongly recommends that you move to Windows 10.

See details from Microsoft


  • Screen shots may differ depending on device and software versions.
  • You must be on campus to set up and use the Griffith University Wi-Fi network.
  • We recommend updating your device to the latest version prior to connecting or the steps may be slightly different.
  • Before starting the install process, close out of all applications that use Wi-Fi/ internet access. This includes Outlook and Microsoft Office 365.

Windows troubleshooting tips

1. Forget/remove the Griffith University Wi-Fi network if you have used this network previously.

If you miss this step, the setup process may fail.

Forget/remove network: Go to your Control Panel > Network and Internet > Manage Wireless Networks > Locate Griffith network and click Remove.

Never connected before?  Continue to step 2.

Disconnect Griffith University Wi-Fi

2.  Under device Wi-Fi settings, select *Setup Griffith Wi-Fi.

Select *Setup Griffith Wi-Fi

3.  Open a web browser and go to

Click here to open link

Go to Wi-Fi web address

4.  Click Sign In.

The software will automatically detect the type of device you are using are using (MacOS).   If the device detected is incorrect, use the drop-down to Select your Device.

Select JoinNow

5.  Click Yes if prompted to allow SecureW2 app to make changes to your device.

Note: Some Windows machines may skip this step.

Allow app to change device

6.  Click Run when prompted to download application as an .exe file.

Run Exe file

7. Click Next when prompted to sign in.


Click Next

8. Enter your Griffith Username (sNumber) and portal password > click Login.

Enter Single Sign On credentials

9. Enter your Griffith Username followed by (for both students and staff) and portal password > click Next.

Note: These credentials will provide you with access to the eduroam network when you visit other educational institution in the eduoram federation. Find out more.

Snumber with

10. Click Done.

Process will take a minute to process and authenticate.

Click done to complete

11. Complete the Wi-Fi setup process.

  1. Select “Griffith University” as your preferred network under your device Wi-Fi Settings (network may take up to 1 minute to appear).
  2. Close all setup browsers.
Griffith Connected

Check you are using secure Griffith Wi-Fi

Go to your Control PanelNetwork and InternetManage Wireless Networks > click Properties on the Griffith University network. The type of sign-in info should be set to Microsoft: Smart Card or other certificate.

Check Wi-Fi security

You can now use Griffith University Wi-Fi network.

You may still be prompted to log into your internet access account when browsing the internet. Login here

To Remove Griffith Wi-Fi access

Go to your Control Panel > Network and Internet > Manage Wireless Networks > Locate Griffith network and click Remove.

Forget Network
Forget Network

Need to connect another device?

Contact us

Support and feedback

Service status (availability)

Faults and problems with Wi-Fi access services should be logged with IT Service Centre.

View Wi-Fi safety information.

Common questions