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Student complaints

GELI staff will help you if you have a problem or a complaint. You may bring a support person to assist you with the dispute resolution process. The dispute resolution processes do not circumscribe your right to pursue other legal remedies. If you need help from someone outside GELI please refer to point 11 in the refund policy for other contacts.

GELI Student Complaints Process (206kb)

Privacy policy

Griffith University collects, stores, and uses personal information only for the purposes of administering student and prospective student admissions, enrolment and education. The information collected will be handled in accordance with Griffith University's Privacy Plan.

Griffith University's privacy plan

Photo release agreement

  1. I give permission to Griffith University employees or tour operators working with Griffith University to photograph me and use any image of me to promote Griffith English Language Institute and its activities, Griffith University and its activities.
  2. I acknowledge that all right, title and interest in or relating to any image of me taken by or on behalf of Griffith, belongs to Griffith University absolutely for its own use.
  3. I release Griffith University from any claim by me, or on my behalf, arising out of Griffith University use of any photograph of me.

Griffith University

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