About the service

Research Application Development and Support provides consultation, development and ongoing support for research applications.

This service is available to

Academic staff, professional staff, HDR students.

What can I expect?

Service Includes:

  • Website development
    • Requirement specification and project initiation through to product development and completion for research related website development.
    • eResearch Services partner with researchers on projects and can supply skilled staff for short term projects. Situations will vary depending on the work and funding arrangements.
  • Application and tool development
    • Requirement specification and project initiation through to product development and completion for research related application/tool development.
    • eResearch Services partner with researchers on projects and can supply skilled staff for short term projects. Situations will vary depending on the work and funding arrangements.
  • Consulting for Research Application Development and Support
    • Requirement gathering and consultation to determine client needs for research.
    • eResearch Services partner with researchers on projects and can supply skilled staff for short term projects. Situations will vary depending on the work and funding arrangements.
  • Support for developed applications
    • Ongoing support and maintenance of research related applications including client and user support, data backups and software patching.
    • eResearch Services partner with researchers on projects and can supply skilled staff for short term projects. Situations will vary depending on the work and funding arrangements.
  • Infrastructure Provisioning
    • Requirement gathering and provisioning of hardware, software, network resources and services required for the existence, operation and management of research and research related activities.
    • eResearch Services partner with researchers on projects and can supply skilled staff for short term projects. Situations will vary depending on the work and funding arrangements.

Service Excludes:

  • Non-research and personal website development
  • Infrastructure provisioning for non-research based or personal websites
  • Support for applications and websites developed by other organizational units

Service Availability

This service is available 24X7 for self-service components.

Telephone support, onsite support and consultation is available Monday to Friday 9am to 5pm excluding public holidays.

Cost

Small application development is handled as a small project and scheduled depending on resource availability.

How do I get this service?

Phone

(07) 3735 5555 (Brisbane Campuses)

(07) 5552 5555 (Gold Coast Campus)

Feedback

We are very interested in hearing what you think of our services

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