About the service
Research Application Development and Support provides consultation, development and ongoing support for research applications.
This service is available to
Academic staff, professional staff, HDR students.
What can I expect?
Service Includes:
- Website development
- Requirement specification and project initiation through to product development and completion for research related website development.
- eResearch Services partner with researchers on projects and can supply skilled staff for short term projects. Situations will vary depending on the work and funding arrangements.
- Application and tool development
- Requirement specification and project initiation through to product development and completion for research related application/tool development.
- eResearch Services partner with researchers on projects and can supply skilled staff for short term projects. Situations will vary depending on the work and funding arrangements.
- Consulting for Research Application Development and Support
- Requirement gathering and consultation to determine client needs for research.
- eResearch Services partner with researchers on projects and can supply skilled staff for short term projects. Situations will vary depending on the work and funding arrangements.
- Support for developed applications
- Ongoing support and maintenance of research related applications including client and user support, data backups and software patching.
- eResearch Services partner with researchers on projects and can supply skilled staff for short term projects. Situations will vary depending on the work and funding arrangements.
- Infrastructure Provisioning
- Requirement gathering and provisioning of hardware, software, network resources and services required for the existence, operation and management of research and research related activities.
- eResearch Services partner with researchers on projects and can supply skilled staff for short term projects. Situations will vary depending on the work and funding arrangements.
Service Excludes:
- Non-research and personal website development
- Infrastructure provisioning for non-research based or personal websites
- Support for applications and websites developed by other organizational units
Service Availability
This service is available 24X7 for self-service components.
Telephone support, onsite support and consultation is available Monday to Friday 9am to 5pm excluding public holidays.
Cost
Small application development is handled as a small project and scheduled depending on resource availability.
How do I get this service?
Web
Phone
(07) 3735 5555 (Brisbane Campuses)
(07) 5552 5555 (Gold Coast Campus)