About the service
ITI – SMS provides data protection services via short-term backup and long-term archive. Backup protects data from human error or system corruptions. Archive protects data for compliance or legal reasons.
This service is available to
What can I expect?
- Short-term data protection via backup
- Long-term data protection via archive
- System recovery for corporate system
- Ability to comply to Griffith standard and audit requirement
- Data disposal and destruction for data in SMS backup and archive
- Attend to audit (via internal request only)
- Backup and archive of any end user computing devices and data
- Data hosted externally by service provider
- Email system and cloud storage
- Purchasing of backup and archiving software for projects
- Data disposal and destruction for data hosted externally
- Conduct of audit
Support is available – Monday to Friday 9:00am – 4:00pm
System is monitored (on-call) from:
- 5:00pm – 10:00pm weekdays
- 9:00am – 5:00pm weekends and public holidays..
There is no cost associated with the use of this service.