Access leading health services from the comfort of your own home
Telehealth enables you to receive quality care at home and is facilitated online through the use of Microsoft Teams. It involves the same level of diagnosis, treatment, and prevention aspects that you’d receive with regular in-person consultations and it improves access to healthcare by reducing the need to travel for specialist advice.
* We are currently offering telehealth services in the following clinics – physiotherapy, exercise physiology, speech pathology, dietetics and psychology.
5. Your consultation commences
Once you've turned on your camera and microphone and clicked ‘Join now’, your practitioner will be able to see that you've joined the meeting and you telehealth consultation will commence.
If you are experiencing any wifi or internet connectivity issues, your practitioner will be able to continue the consultation via phone. The quality of the call will be dependent on your internet connection. If you are on WiFi, please be as close to your modem/router as possible. If other members of your household are also using the internet or streaming, this may cause your video and/or audio to freeze or drop out. If possible, please limit the household internet usage during your consultation. If you are using a mobile device (e.g. iPad or Android) you will need to download the Microsoft Teams App from the app store. When you click on the meeting link in your email, it will open the Microsoft Teams App and you can “Join as a guest”