Head of Financial Crime Intelligence, Governance and Quality, Westpac
Tracy Flett is a seasoned financial crime expert with over 24 years of global banking and consulting experience across the UK, Europe, and Asia Pacific. She currently serves as Head of Financial Crime Intelligence, Governance & Quality at Westpac, where she leads teams focused on intelligence, regulatory engagement, and quality assurance.
Before joining Westpac, Tracy held senior leadership roles including Head of Transaction Monitoring & Screening at the Royal Bank of Scotland, where she established a global centre of expertise in risk management of transaction monitoring, payment filtering, and client screening systems—driving enhanced controls and operational optimization.
Since relocating to Australia in 2018, where she joined Deloitte, Tracy has worked closely with major domestic and international financial institutions to strengthen frameworks, support remediation programs, and build specialist capabilities.
Tracy offers unique perspectives on the ongoing evolution of financial rime risk management and in particular the need to recognise and strengthen the financial crime specialist capability across the financial industry through structured training, coaching and mentoring with a focus on preventing, detecting, and disrupting financial crime.