Managing anger responses to perceptions of unfair managerial treatment

Summary

Workers' experience of anger at work can be distracting and result in lower performance, which contributes to lower productivity in the Australian economy. This project seeks to understand this phenomenon and offer solutions for minimising the impact of anger at work for both individuals and workgroups.

Funded by the Australian Research Council (Discovery grant 2013 – 2015).

Chief investigators

  • Dr Sandra Lawrence (Griffith University, Australia) - s.lawrence@griffith.edu.au
  • Professor Peter Jordan (Griffith University, Australia)
  • Professor Neal Ashkanasy (University of Queensland, Australia)
  • Associate Professor Ashlea Troth (Griffith University, Australia)

Research outputs

  • Ashkanasy, N. M., Bennett, R. J. and Martinko, M. J. 2013, “Cracking the Whip: When do Demands for High Performance Become ‘Abusive Supervision’?, in N. M. Ashkanasy (Chair), Abusive Supervision: Novel Questions (and Answers) symposium,Annual Southern Management Association Conference, November, New Orleans, USA (refereed conference paper).
  • Collins, A., Jordan, P. J., Lawrence, S. A., and Troth, A. C. 2016, "Positive Affective Tone and Team Performance: The Moderating Role of Collective Emotional Skills", Cognition and Emotion, vol. 30, no. 4, pp. 167-182.
  • Collins, A., Jordan, P. J., Troth, A. C., and Lawrence, S. A. 2013, “A Model of the Consequences of Affective Divergence in Groups”. 28th Annual Conference of the Society for Industrial and Organizational Psychology, April, Houston, Texas (poster paper presentation).
  • Collins, A., Lawrence, S. A., Troth, A. C. and Jordan, P. J. 2013, “Affect Convergence in Organizations: A Review and Future Research Directions”, Journal of Organizational Behavior, vol. 34, no. S1, pp. S43–S62.
  • Collins, A., Lawrence, S. A., Troth, A. C. and Jordan, P. J. 2013, "Group Affective Tone: A Review and Future Research Directions". Supplement: The International Review of Industrial and Organizational Psychology (IRIOP) Annual Review Issue, Journal of Organizational Behavior, vol. 34, no. S1, pp S43-S62.
  • Collins, B. J., Munyon, T. P., Ashkanasy, N. M., Lawrence, S. A., Gallager, E., Kessler, S. R., O'Connor, J. 2013, “The Effects of Positive Affectivity and Team Process Quality on Resource Decisions”, Annual Meetings of the Academy of Management, August, Orlando, Florida.
  • Edwards, M. S., Lawrence, S. A., Ashkanasy, N. M. and Greenberg, J. 2013, “The Role of Perceptions, Appraisals and Anticipated Emotions in Shaping Reporting Behaviour in Response to Wrongdoing”, in R. Burke and C. Cooper (eds),Voice and Whistle Blowing in Organizations, Cheltenham, UK, Edward Elgar, pp. 254–280.
  • Jordan, P. J., Troth, A. C. and Ashkanasy N. M. 2013, “Emotional Intelligence and Human Frailty at Work: Can We Be Too Emotionally Intelligent?”, Farnham, UK, Gower Publishing, pp. 151–164.
  • Kent, S., Troth, A. C. and Jordan, P. J. 2014, “Institutional Theory, Normative Pressures, Emotions, and Indirect Aggression”, in W. J. Zerbe, N. M. Ashkanasy and C. E. J. Härtel (eds) Research on Emotion in Organizations, Volume 9: The Emotions of Compassion and Care, Bingley, UK, Emerald Group Publishing.
  • Kent, S., Jordan, P. J. and Troth, A. C. 2014, “Mapping the Terrain of Aggression Within the Workplace Context”, in W. J. Zerbe, N. M. Ashkanasy and C. E. J. Härtel (eds) Research on Emotion in Organizations, Volume 9: The Emotions of Compassion and Care, Bingley, UK, Emerald Group Publishing.
  • Lawrence, S. A., Jordan, P. J. and Callan, V. J. 2015, "Initial Validation of the Support Mobilization for Work Stressors Inventory", Australian Journal of Management, vol. 40, iss 4, pp. 587-612.
  • Lawrence, S. A., Jordan, P. J., Ashkanasy, N. M., and Troth, A. C. 2013, “Managing Anger Responses to Perceptions of Unfair Managerial Treatment”, in N. M. Ashkanasy (Chair), Abusive Supervision: Causes and Consequences symposium, Industrial and Organisational Psychology Conference, July, Perth, Australia.
  • Lindebaum, D and Jordan, P. J. 2014, “When it can be good to feel bad and bad to feel good: exploring asymmetries in workplace emotional outcomes”, Human Relations, special issue, vol. 67, no. 9, pp. 1037–1050.
  • Lindebaum, D and Jordan, P. J. (eds) 2014, “When it can be good to feel bad and bad to feel good: exploring asymmetries in workplace emotional outcomes”, Human Relations, special issue, vol. 67, no. 9.
  • Michalak, R. T. and Ashkanasy, N. M. 2013, “Emotions and Deviance”, in. S. M. Elias (ed.) Deviant and Criminal Behavior in the Workplace, New York, NYU Press, pp. 19–49.
  • Moura, K., Jordan, P.J., Ashkanasy, N. and Troth, A.C. 2013, “A Qualitative Study Exploring the Positive Aspects of Anger Expressions at Work on Others”, in D. Lindebaum and D. Geddes (Chairs) In defense of anger: the significance of an under appreciated moral emotion, 74th Annual Meetings of the Academy of Management, Philadelphia, USA, 9-13 August.

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