Support for your learning

Registering with Student Disability and Accessibility is your first step to success. Discover the different ways you can keep in touch with us, the documentation you need to supply when making an appointment, and other important information. We encourage you to make early contact with us so we can put adjustments in place.

Making an appointment

I am a current Griffith student

I am new to Griffith

Types of appointment

On-campus appointments

You can book an appointment online, via phone or in person at Gold Coast, Logan and Nathan campuses. At certain times of the year, demand for our service is high. We will make every effort to see you as soon as possible, and you will always be offered the first available appointment at your preferred campus.


Due to the high demand on our service, we expect you to contact us as soon as possible to cancel or reschedule your appointment if you are unable to attend. That way we can offer it to another student who needs our support.

eContact appointments

Phone appointment:

  • Book an appointment online and select 'Student Disability and Accessibility Service eContact Consultation'.
  • The default eContact appointment uses the listed contact number in your myGriffith.

Video appointment:

  • Book an appointment online and select 'Student Disability and Accessibility Service eContact Consultation'.
  • Email the campus-specific email contact listed below requesting a video appointment via Microsoft Teams. Remember to include date and time of your booked appointment.

At the time of your session, the Senior Disability Advisor will contact you.

Book an appointment

Please note that Student Disability and Accessibility does not provide any technical support for Microsoft Teams. For technical help, contact Student Computing.

Contacting us by email

Contact us anytime with queries via email. Someone is always checking our email and we will respond to you within 3 business days. Choose the relevant email address which corresponds to your primary campus.

Brisbane campuses (Logan, Mt Gravatt, Nathan, South Bank)

Gold Coast campus

OUA (Open Universities Australia)

Deaf Student Support Program

You can also contact us via the National Relay Service

Third Party Authorisation

Student Disability and Accessibility will not discuss or release confidential information about you without your written permission to do so, with the following exceptions:

  • when required by law, or
  • where there is significant risk to you or another person, or
  • where disclosure is inherent in the nature of the contact (e.g. you are seeking assistance gaining employment, you are seeking assistance with arranging disabilities support).

We encourage students with disabilities to be self-managed in all students matters but we understand that in certain circumstances you may require a partner, parent/guardian, or care to contact on your behalf. You can discuss the process for this at your initial interview.

Further information regarding the University’s Privacy Plan is available on the University’s website.

Students with learning disabilities

Students with learning disabilities are required to provide recent (last year of formal school, and/or no older than three years ago) and comprehensive diagnostic testing. This information should be attached to the Medical Evidence Form or submitted separately. For details on learning disabilities reporting requirements, see the Australian Disability Clearinghouse on Education and Training guidelines:

Visit the Australian Disability Clearinghouse

Additional services

Contact your GP for referrals to appropriate practitioners or you can access Griffith’s Health and Medical Services.

Health and Medical Services

Griffith’s Psychology Health Clinic, which is located at Mt Gravatt and Gold Coast campuses, can also provide assessments for learning disabilities.

Psychology Health Clinic

Student Disability and Accessibility

Get in contact with us or book an appointment to see how we can help.

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