Support for your learning

Registering with Student Disability and Accessibility is your first step to success. The information below outlines the different ways you can keep in touch with us, information about documentation and other important information. We encourage you to make early contact with us so we can put adjustments in place.


You'll need to provide recent supporting documentation from a health practitioner which outlines:

  • the nature of your disability, injury or medical condition
  • the impact your disability, injury or health condition may have on your studies
  • the impacts of your medication, if you are taking any.

The documentation must be presented on letterhead and be signed, dated and legible. Our staff maintain confidentiality and privacy with respect to your documentation and information. Alternatively, you can download the Medical Evidence Form for your health practitioner to complete.

Medical Evidence Form

On-campus appointments

You can book an appointment online, via phone or in person at most campuses. At certain times of the year, demand for our service is high. We will make every effort to see you as soon as possible, and you will always be offered the first available appointment at your preferred campus.


Due to the high demand on our service, we expect you to contact us as soon as possible to cancel or reschedule your appointment if you are unable to attend. That way we can offer it to another student who needs our support.

Skype appointments

All students can access Skype appointments. To meet securely and confidentially, we use Skype, which you can download to your computer or mobile device.

  1. Download Skype to your computer or mobile device.
  2. Log in to Skype prior to your appointment time using your S number and Griffith email.
  3. At the time of your session, the Senior Disability Advisor will contact you via Skype. If the connection is unsuccessful, the DSO will call you via phone to have a phone session using the mobile number you have listed in your Griffith Portal.

Please note that Student Disability and Accessibility does not provide technical support for Skype. For more information, see below.

Contacting us by email

Contact us anytime with queries via email. Someone is always checking our email and we will respond to you within 3 business days. Choose the relevant email address which corresponds to your primary campus.

Brisbane campuses (Logan, Mt Gravatt, Nathan, South Bank)

Gold Coast campus

OUA (Open Universities Australia)

Deaf Student Support Program

You can also contact us via the National Relay Service

Third Party Authorisation

Student Disability and Accessibility will not discuss or release confidential information about you without your written permission to do so, with the following exceptions:

  • when required by law, or
  • where there is significant risk to you or another person, or
  • where disclosure is inherent in the nature of the contact (e.g. you are seeking assistance gaining employment, you are seeking assistance with arranging disabilities support).

We encourage students with disabilities to be self-managing in all student matters but we understand that in certain circumstances you may require a partner, parent/guardian, or carer to contact us on your behalf. Please complete this form if you wish another person to be authorised to discuss you in relation to your disability, injury or health condition and your studies at Griffith University.

Third Party Authorisation

Further information regarding the University’s Privacy Plan is available on the University’s website.

Students with learning disabilities

Students with learning disabilities are required to provide recent (last year of formal school, and/or no older than three years ago) and comprehensive diagnostic testing. This information should be attached to the Medical Evidence Form or submitted separately. For details on learning disabilities reporting requirements, see the Australian Disability Clearinghouse on Education and Training guidelines:

Visit the Australian Disability Clearinghouse

Additional services

Contact your GP for referrals to appropriate practitioners or you can access Griffith’s Health and Medical Services.

Health and Medical Services

Griffith’s Psychology Health Clinic, which is located at Mt Gravatt and Gold Coast campuses, can also provide assessments for learning disabilities.

Psychology Health Clinic

Student Disability and Accessibility

Get in contact with us or book an appointment to see how we can help.

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