How can we help you?
- confidential support services for students and staff
- programs and resources for building personal and life skills
- information and assistance relating to an inclusive learning environment
What is Student Services?
Student Services comprises five units — Welfare and Student Liaison Office, Counselling and Wellbeing, Chaplaincy, Health and Medical Services and Student Diversity and Inclusion (including Disabilities Service). The Careers and Employment Service also works out of Student Services offices on each campus.
Our services are professional, confidential, voluntary and no-cost to students.
Services and programs are available on all campuses of the University. Full-time services can be accessed on the Gold Coast and Nathan campuses with part-time or scheduled services operating on the Logan, Mt Gravatt, South Bank QCA and South Bank QCGU campuses. After hours appointments may be available for some services by prior arrangement.
Health and Medical Services
We provide a general practice service and health promotion programs to students and staff of the University. The Health Service is located at the Student Centre (G33) on the Gold Coast campus and in Sewell (N12) at Nathan.
- medical appointments (bulk-billed for students*) nurse consultations
- visiting mental health consultants health education and promotion
- confidential needle exchange program
* Students holding Health Care Cards are bulk-billed; health funds are direct billed for international students with current health cover. Fees apply for staff and other clients.
Counselling and Wellbeing
Counsellors provide free, confidential, short-term counselling to support mental health and well-being. We can assist with personal and interpersonal concerns eg. anxiety, depression, loss and grief, low self esteem, and relationship matters.
We also assist with academic matters such as:
- decision making around program change
- understanding academic policies
- dealing with low motivation coping with setbacks
- study difficulties resulting from personal problems
During semester we offer group programs such as:
- getting started at uni
- succeeding at uni stress management
- building on your strengths (mature aged students, students with challenging personal circumstances)
Staff counselling at Griffith University is provided by Davidson Trahaire Corpsych. This support can include self-assessment for alcohol use, problem gambling, stress and depression, and also provides support for managers dealing with staff mental health issues in the workplace. Staff login is required to access the staff counselling page.
Student Diversity and Inclusion
We deliver integrated, specialist support services to assist students from equity groups and staff working with students.
Our student-focused programs and services include:
- Uni-Key - a structured transition program for commencing students from identiified equity groups.
- Disabilities Service - support for students who identify as having a disability that will impact on their ability to participate in their educational activities.
At Griffith University, a student is considered to be a student with a disability if the student has a permanent or temporary disability that:
- is attributed to a medical condition (eg epilepsy, asthma);
- is a psychiatric condition;
- involves sensory, physical, cognitive or learning impairment (eg dyslexia), or
- is a combination of such impairments; and results in:
- a reduced ability to access educational services provided by the University; and
- a need for support services to overcome these barriers.
Students are encouraged to make early contact with the Disabilities Service. Please note that while every effort is made to accommodate a student’s special requirements, the provision of all requested services and equipment cannot be guaranteed.
Further information regarding access to disability support
Welfare and Student Liaison Office
We offer assistance to students on a range of financial and welfare matters including:
- interest free Student Loans Centrelink payments
- budgeting and financial matters tenancy and other welfare issues Text Book Exchange
- Tax Help; JPs on campus*
We also coordinate Student Partners on Campus and other developmental programs.
* At the Gold Coast campus the Student Guild coordinates the JP service
Chaplains offer people of any faith or belief a place to talk confidentially about:
- the meaning of life questions of faith
- how to live in this world
- things that are important in our daily lives
We also provide opportunities to explore with others, in a supportive environment, matters around spirituality, prayer, social justice issues and scripture study.