Working at Griffith provides the opportunity to work flexibly.

Flexibility includes undertaking our duties from time to time in locations that are more convenient and appropriate to the circumstances we experience and are balanced by supporting the achievement of our objectives and outcomes.

Work from anywhere guidelines 2020

Managers guide to working remotely

Download the work from home checklist

How it works

When working off-campus, it is your responsibility to ensure that you have the necessary and appropriate equipment to perform your work. If it is agreed that you can work from your home residence, all utilities and costs associated with this arrangement are your responsibility (including, for example, furniture, hardware, smoke detectors, first aid kits, internet and electricity costs, etc).

In accordance with the Work Health and Safety Act 2011 and Griffith University’s Health and Safety Policy, it is important that:

  • the workspace is a safe area to work (you must complete the Working From Home Self Assessment Checklist);
  • staff and managers continue to adhere to University policies and procedures
  • be contactable during the agreed working hours

Working from Home: Tax Deductions explained

Given Covid-19 working from home has become an increasing reality for many Australian employees. But what are employees entitled to claim as a tax deduction when working from home?

The Griffith Tax Clinic has put together a number of online presentations discussing what tax deductions might be available in Australia for someone who has to work from home. The first presentation discusses the special rules released from the ATO that covers from 1 March 2020 to 30 June 2020, and the second presentation discusses the standard rules that apply normally to 'home office' deductions.

Working from Home Standard Deductions: 1 July 2019 to 30 June 2020

Working from Home Covid 19: March to June 2020

Australian Taxation Office

The Australian Taxation Office have published guidance to help you determine what you may claim when you are working from your home.

Deductions you can claim when working from home

Cyber Security Essentials Training

Ensure you complete the Cyber Security Essentials training before working from home (training must be completed annually)

Setting up your work from home space

Ensure you have got internet access where you are either using your home Wi-Fi or cellular data.

Most Griffith high use applications such as accessing your mail, learning@griffith, accessing the library and using standard software like Microsoft Word and Microsoft Teams can all be done from home using your normal s number login.

If you are taking a work laptop home - You must logon at least once with it connected to Griffith physical network before using it off campus.

Please test you can logon to the laptop without any network connected before taking it home.

:When logging into Griffith applications from home you are required to use Multi-Factor Authentication (MFA) to ensure that you are who you say you are.

The University provides support for both the online version of Office 365 and its associated desktop applications via self-help resources provided in the Productivity Hub.
You can also head to the App Store to download Outlook and O365 apps for free for your personal devices as well.

  • Official Microsoft apps are the recommended and secure method of accessing content on mobile devices.

Find out more

Jabber is a soft phone that will allow you to answer your Griffith desk phone extension on other devices such as computers, tablets, video phones and smartphones. Jabber is fully integrated with the video conference rooms at the university, so you can join Griffith video conference rooms to participate in a meeting or to call with participants both internal and external to the University.

Jabber will only work for staff members who have their Phone Profile set up on their Griffith extension / video phone.  It is optional for you to install the Jabber software on your computer.

Find out more

NOTE - Please do not forward your work phone due to limited phone line capacity.

The University strives to provide a healthy and safe work environment for all University staff, students and visitors whilst undertaking work or study. To this end, policies, procedures and guidelines have been developed to aid in ensuring a safe and healthy workplace, whether that workplace is on campus or off campus.

Off-campus activities are recognised as integral to study and teaching. These guidelines and forms provide information for ensuring off-campus work and study is undertaken as safely as possible.

Workstation setup guide V3

Workstation  setup guide version 3.0 for Griffith University

Work from anywhere guidelines 2020

pocketSafety is an app that enables you to report incidents and hazards from your mobile devices anytime, anywhere. With an easy to use interface, your incident and hazard reporting has never been easier.

Instructions for installing Pocket Safety

Where possible it is preferred that you use your Griffith managed devices for work related tasks, should your role entail sensitive activities such as managing finances, patient or health records you must use a Griffith managed device. Should your role not  deal with sensitive data or systems you should consider the following before using a personal device:

Please visit our Cyber Security at Home site for more tips and best practices whilst working from home.

Complete your cyber security training

These instructions are specifically for staff who are using a Griffith laptop or desktop from home.

If your password has expired, please follow the steps below to reset your password.

Change your password

Find out about managing your password

Setting up your work from home space

Health and safety

The University strives to provide a healthy and safe work environment for all University staff, students and visitors whilst undertaking work or study. To this end, policies, procedures and guidelines have been developed to aid in ensuring a safe and healthy workplace, whether that workplace is on campus or off campus.

Off-campus activities are recognised as integral to study and teaching. These guidelines and forms provide information for ensuring off-campus work and study is undertaken as safely as possible.

Work from anywhere guidelines 2020

PocketSafety is an app that enables you to report incidents and hazards from your mobile devices anytime, anywhere. With an easy to use interface, your incident and hazard reporting has never been easier.

Instructions for installing pocketSafety

Workstation setup guide V3

Workstation  setup guide version 3.0 for Griffith University

Access

Ensure you have got internet access where you are either using your home Wi-Fi or cellular data.

Most Griffith high use applications such as accessing your mail, learning@griffith, accessing the library and using standard software like Microsoft Word and Microsoft Teams can all be done from home using your normal s number login.

If you are taking a work laptop home - You must logon at least once with it connected to Griffith physical network before using it off campus.

Please test you can logon to the laptop without any network connected before taking it home.

When logging into Griffith applications from home you are required to use Multi-Factor Authentication (MFA) to ensure that you are who you say you are.

Remote access to Griffith systems

Phone

Jabber is a soft phone that will allow you to answer your Griffith desk phone extension on other devices such as computers, tablets, video phones and smartphones. Jabber is fully integrated with the video conference rooms at the university, so you can join Griffith video conference rooms to participate in a meeting or to call with participants both internal and external to the University.

Jabber will only work for staff members who have their Phone Profile set up on their Griffith extension / video phone. It is optional for you to install the Jabber software on your computer.

Find out more

NOTE - Please do not forward your work phone due to limited phone line capacity.

O365

The University provides support for both the online version of Office 365 and its associated desktop applications via self-help resources provided in the Productivity Hub.

You can also head to the App Store to download Outlook and O365 apps for free for your personal devices as well.

  • Official Microsoft apps are the recommended and secure method of accessing content on mobile devices.

Find out more

Changing your password from home

These instructions are specifically for staff who are using a Griffith laptop or desktop from home.

If your password has expired, please follow the steps below to reset your password.

Find out about managing your password

Change your password

Cyber security

Where possible it is preferred that you use your Griffith managed devices for work related tasks, should your role entail sensitive activities such as managing finances, patient or health records you must use a Griffith managed device. Should your role not deal with sensitive data or systems you should consider the following before using a personal device:

  • Ensure your device is up to date
  • Ensure you are running an antivirus software such as Norton, Malwarebytes, Sophos or Windows Defender
  • Follow Griffith's VPN recommendations
  • Approved Griffith services and software must be used, where this is not plausible please get in touch with IT Service Centre to work out a solution
  • Ensure you have installed MFA on your devices to protect your identity and data

Please visit our Cyber Security at Home site for more tips and best practices whilst working from home.

Complete cyber security essentials training

Before taking a Griffith laptop or desktop home

1. Login (one time is all it takes) while being connected to Griffith physical network.

2. Windows Desktop computers with a Y: drive ONLY. These computers WILL need a configuration change before being moved off-campus. IT Service Center can assist to quickly apply the required change OR your can do this yourself using the "Disable Folder Redirection" self-service application available on the Start Menu. View detailed instructions.

3. Unplug from the physical network and test you can login successfully to the laptop or desktop before taking it home.

4. Windows desktop computers often don't have a built-in WiFi network adaptor. If you are unable to connect the computer to your home internet router with a network cable then a USB WiFi wireless adaptor will be required. Most brands & models are expected to work OK. However, the following have been tested and confirmed to perform better than most TP-Link Archer (series), TP-Link TL-WN823N and Volans VL-UM60.

The laptop will not work for you at home if you do not login on campus first.

Get support from the IT Service Centre

Equipment options

1. Griffith laptop computer

2. Personal home computer

3. Griffith desktop computer

4. Monitors, furniture and other equipment

Authenticating with Multi-Factor Authentication (MFA)

MFA will be introduced for all remaining staff to ensure security of their data.

What training is available?

We suggest starting with training on Griffith's online tools if you have never worked remotely at Griffith. Discover what online tools are best for the work you do.

Training on working remotely with Griffith's online tools Training on working remotely (LinkedIn) for staff and managers

So many options - what software is best for what

Teams is an O365 collaboration application which facilitates an online meeting experience with audio, chat, screen sharing and video (like a Webinar) and document editing. A Teams space brings together in one place the work you are doing in other Microsoft apps, like Excel, Word, OneNote and Whiteboard. Teams can host up to 250 participants in online video meetings. Please be aware that Microsoft Teams does not work in Griffith Video Conference spaces, virtual rooms or with your Cisco on campus desk phone. If you need to connect to both onsite and remote we recommend using Jabber.

Find out more about Microsoft Teams

Jabber is a soft-phone application that can be installed on your PC or mobile device and allows you to answer your normal Griffith desk video phone number on these devices. Jabber allows internal video calls to take place between video phones, desktop computers, laptops and mobile devices (phones and tablets). Using Jabber, you will be able to see if colleagues are available and collaborate with them using your preferred method. To use Jabber, you will need a Griffith University username and password and a Griffith phone extension number.

Griffith’s Virtual Meeting Room (VMR) are dedicated virtual meeting spaces where multiple participants, both internal and external, can call in using video and/or voice to collaborate in a single conference call. Participants dial into a virtual meeting room and are automatically connected, removing the need for one person to setup the video conference. Virtual meeting rooms can be secured with a PIN for private meetings.

Find out more about Virtual meeting rooms

Collaborate Ultra is a video conferencing and collaboration tool for Learning and Teaching. Collaborate opens in your browser, so you don’t have to install any software to join a session. It is available for use in all Blackboard courses and organisation sites.

WebEx is a web based video and audio meeting service that runs in your computer's web browser and allows you to collaborate online with people in other locations. WebEx meeting service is free and completely optional for you to use.

Find out more about WebEx

Important  Connect to Griffith for Windows software updates

Staff who are working from home with a Griffith provided Windows computer (desktop or laptop) must connect to the Griffith VPN for a minimum of 1 hour each month to download important Windows updates.  If you do not receive the updates, your Griffith Windows computer will experience connectivity issues.

When would I use these collaboration tools?

MS Teams

Jabber

Virtual Meeting Rooms

Blackboard Collaborate

Remote Griffith land line presence

 

  

Internal online meeting

  

External online meeting

 

International meeting

  

Chat

  

File Share

   

Recording

  

Announcements

   

Collaborative Research

 

 

Student engagement Learning and Teaching

 

Screen share

Whiteboard

  
verify

Contact us

Working from home enquiries

Help with setting up Technology for working from home

General enquiries

Service Status (availability)

Access the Service Catalogue to see the full list of available services.

Or you can ask our friendly staff about IT products and services, contact us by phone, email or chat.

IT Support Chat

IT Support Webform

Service Catalogue

(07) 3735 5555 Brisbane

(07) 5552 5555 Gold Coast

Common questions