When your capacity or capability to support workplace change is not available, then engaging a consultant can help.
The Learning and Development Team can help you to determine whether engaging a consultant is the right answer, and if so, to select a suitable and value-for-money option.
A consultant provides specialist advice, skills, experiences and abilities which are not readily available and can be especially effective when a fresh perspective is needed. Consultants are able to provide support at a variety of organisational levels including individual, team, work unit and organisation-wide and can help address a wide range of issues including:
- Operational and strategic planning and evaluation
- Group and team development
- Change management
- Communication, partnering and collaboration
- Problem solving and decision making
- Team effectiveness and development
- Process management and evaluation
- Facilitation support
- Understanding and improving customer service
- Workplace culture change
Finding and engaging a consultant
The Learning and Development team can help you to identify if and when a consultant would be suitable by helping you to clarify your needs and scope your requirements. If consulting support is appropriate, we can then provide you with a selection of consultants with relevant capabilities, suitable approaches and useful experience for you to consider and engage.
A consultant will be more effective when you engage them early in a process (early design or planning stages are ideal) so you have more time to utilise their expertise and for their impact to be felt earlier and for longer. It’s unlikely you will get the consultant you want or be able to make the most of the opportunity with a last minute request.
Internal and External Consulting Support
We have a small capacity to provide internal consulting support, but where we cannot meet your workload or skill requirements, we will connect you with an extensive network of experienced, trusted and reliable consultants (with a range of capabilities, specialisations and price points).
When internal consulting support is available and appropriate, there will be no charge to the requesting area.
When internal capacity or capability is unavailable and an external consultant is engaged, the work area will be responsible for all costs, procurement arrangements and ongoing contract management.
Chris Reilly, Senior Advisor (Learning and Development) via email to: firstname.lastname@example.org.