Privacy statement

Card holders may email Griffith Food at food@griffith.edu.au to access his or her personal information held by Griffith Food.

Griffith University collects, stores and uses personal information only for the purposes of administering Food and Retail. The information collected will be handled in accordance with Griffith University's Privacy Plan.

These terms and conditions form the basis of the Griffith Food Card and govern the use of the card and membership of the program.

By applying for or using a Griffith Food Card, a person:

  • agrees to be bound by these terms and conditions and any variations to them
  • agrees to receive information via email or any form of communication from Corporate Services, Griffith Food and Retail

Griffith Food Card

Griffith Food Cards can be obtained from participating outlets.

Participating outlets include G’s Nathan and Gold Coast, Café Rossa Nathan and Gold Coast, The Store, The Pantry and Co, The Unibar Nathan, M28 Café, Bake n Grind – Mt Gravatt, Brook Café, Take 5, Bake n Grind – South Bank, Red Note Café.

Card use

The Griffith Food Card must be physically presented at the time of making a purchase to obtain points.

Griffith Food will regard the person presenting the Griffith Food Card as the registered card holder.

It is the card holder's responsibility to keep the Griffith Food Card and his or her personal information safe. Griffith Food is not responsible for stolen, lost or damaged cards.

If a Griffith Food Card is lost or damaged, the registered card holder may apply to Griffith Food for a replacement card by submitting a request via email to food@griffith.edu.au. Replacement cards will need to be purchased for $5 or 50 points to cover service and handling costs.

The Griffith Food Card remains the property of Griffith Food.

Enquire on any matters pertaining to Griffith Food Card via email food@griffith.edu.au

The Griffith Food Card can be used to purchase any items for sale within a participating Griffith Food outlet (excluding pre paid events) and earn points for that purchase. The card can also be used to purchase items with points accrued on the card. Liquor licensing conditions apply to all food and beverage sales. Under 18 card holders will not be able to use points to purchase alcohol at any outlet. All purchases should be for personal use only and not available when using a corporate credit card.

Points are earned at a rate of $1 for 1 point on all food purchases and beverage purchases.

Point redemption is not available on any promotional discounts and offers. (Eg. Griffith University coffee refills or muffin and coffee combo or jug of the month) as these are already discounted offers. Points can not be earned with any other offer, voucher or promotion. Set combinations apply and products cannot be swapped or substituted.

Once card holders reach 500 points, the points will automatically be converted to a $50 voucher which will need to be redeemed within 4 weeks.

Cancellation

If a card holder no longer wishes to use the Griffith Food Card, the member can deactivate the card by notifying Griffith Food via email food@griffith.edu.au. Points are unable to be paid out in cash or transferable to other people or other cards.

Refunds

Card holders are not able to get cash out for points accrued on the card.

Privacy statement

A Card holder can access his or her personal information held by Griffith Food by contacting Griffith Food at food@griffith.edu.au.

Griffith University collects, stores and uses personal information only for the purposes of administrating food and beverage. The information collected is confidential and will not be disclosed to third parties without your consent, except to meet government, legal or other regulatory authority requirements.

For further information consult the Griffith University Privacy Plan.

General

Griffith Food reserves the right to vary these terms and conditions at any time and to suspend, cancel or modify the program or the Griffith Food Card at any time upon reasonable notice:

  • to stop or amend any promotion, at any time
  • to add or remove Griffith Food Outlets and/or where the Griffith Food Card may be used
  • to add or remove goods and services which may be purchased with the Griffith Food Card
  • for infrastructural, systems, administrative or operational reasons or to prevent the occurrence of fraud or other unlawful or unacceptable conduct
  • to comply with any contract, law, regulation or statute or order or judgement of any court, tribunal or other body having competent jurisdiction
  • where we, acting reasonably, consider that it will not be to your detriment

All new and active card holders are assumed to accept the current terms and conditions.

Participating outlets will be outlined on the Griffith Food Card website and may be subject to change from time to time.

Griffith Food will not be responsible for lost, stolen or damaged Griffith Food Cards.

In the event of a lost or stolen card, accrued points will be secure if the card holder has registered with Griffith Food.

Any complaints about goods or services purchased with a Griffith Food Card must be resolved directly with the Griffith Food outlet concerned.

To the extent permitted by law, we will not be liable to you for any loss or damage (whether direct or consequential), nor be in default under these terms of use, for failure to observe or perform any of our obligations under these terms of use for any reason or cause which could not, with reasonable diligence, be controlled or prevented. These causes include acts of God, acts of nature, acts or omissions of government or their agencies, strikes or other industrial action, fire, flood, storm, riots, power shortages or failures, sudden and unexpected system failure or disruption by war, sabotage, and other acts or omissions of third parties.