Co-designing a blueprint for the evolving health service

Changing Health Systems (CHESS) identifies the challenges in the health system and co-designs person-centered, integrated and holistic models of care, encouraging the use of primary care as the home point of coordination. CHESS supports the evolution of the health care system by evaluating service delivery models that aim to improve client care and inform best practice.

Key focus areas

Health system

Primary care


Rural and remote

First Nations community


Associate Professor Dianne Shanley

Dianne Shanley is a former Director of Griffith University's Allied Health and Psychology clinics and is a highly experienced Clinical Psychologist. Her area of expertise is implementing and evaluating change in healthcare systems. Her research improves how health services are delivered to children, making access to help easier and quicker.


Professor Amanda Wheeler

Amanda Wheeler is Professor of Mental Health at Griffith University. She is a registered pharmacist who has worked as a health practitioner, educator and researcher in mental health and pharmacy practice for almost 20 years. She is nationally and internationally recognised for her expertise in these areas.

Research team and expertise

Dr Sara McMillan

Sara is a registered pharmacist and lecturer at the School of Pharmacy and Medical Sciences. She is an early career researcher with an interest in using qualitative methodologies to improve care for special populations within the community pharmacy setting.

Victoria Stewart

Victoria Stewart is a Lecturer in the postgraduate mental health practice programs at Griffith University. She has over 25 years experience in mental health as a practitioner, educator and researcher. Her research and education role is focused on recovery-oriented practice and improving service experiences for consumers and carers.

Professor Melanie Zimmer-Gembeck

Prof Zimmer-Gembeck conducts research on important times of life for the development of interpersonal problems and psychopathology, as well as for growth, resilience and recovery - working with children, teenagers, young adults, families and peer groups. This research concentrates on the impact of social relationships (online or offline) and the development of coping, emotion regulation, rejection sensitivity and other social cognitive beliefs. Prof Zimmer-Gembeck also concentratea on some of the major concerns of teenagers: appearance, social media and immersion in technology, virtual worlds, parents and friends. Other primary areas of expertise are the impacts of offline and cyber rejection experiences, aggression and abuse on the development of problems and resilient responding. She also directs the Family Interaction Program (FIP) housed within the Gold Coast Psychology Clinic at GU.

Get in touch

Contact the Menzies Health Institute Queensland