Note for students

If you are experiencing an issue with a Smart Sparrow lesson, the first point of contact should be your teaching team who may then escalate the problem if it is of a technical nature.

Just getting started?

Check out the Using Smart Sparrow section for help getting access to Smart Sparrow and setting up your first lesson.

Help Guides

For more in-depth support materials, view the help guides, which provide instructions for more specific functions in Smart Sparrow.

Support within your School

A number of our school-based Learning and Teaching Consultants are familiar with Smart Sparrow and may be able to support you in your development using the tool.

Submit a support request

If you've been unable to find assistance with any other option, you may log a job via the IT Service Centre. Use "Learning@Griffith" as the category, and note "Smart Sparrow" in the request text to ensure your request is assigned appropriately.