The centre's staff can be approached if you have a problem or a complaint. You may nominate a support person to accompany you to the dispute resolution process. The dispute resolution processes do not circumscribe the student's right to pursue other legal remedies. If you need help from someone outside of GELI please refer to point 11 in the refund policy for other contacts.
- For more information see the GELI Grievance Procedure Flow Chart (PDF 113k).