The Griffith Institute for Tourism (GIFT) research report series promotes the dissemination of knowledge and represents a quality assured (peer reviewed) means of communicating our Institute's research findings.
Tourism Planning in Natural World Heritage Sites - UNESCO
Professor Susanne Becken and Ms Cassandra Wardle
This report provides an assessment of tourism planning in natural and mixed World Heritage Areas. It follows an expert workshop on "Economic impacts of tourism in Protected Area", held from 21-25 September 2015 at the UNESCO-Wadden Sea World Heritage Visitor Center in Wilhelmshaven, Germany. It also relates to the Global Sustainable Tourism Dashboard indicator of tourism planning in protected areas. In response to these other initiatives, a more detailed investigation of the extent of tourism planning in World Heritage listed sites was deemed necessary.
Making an impact – practices and views of tourism Academics
Professor Susanne Becken, Professor Graham Miller and Dr Zsuzsa Banhalmi-Zakar
This report has been produced in response to an increasing need to understand and measure research impact. The data provide a global picture of how tourism Academics engage with stakeholders in an attempt to communicate research and make an impact.
Global Sustainable Tourism Dashboard
Professor Susanne Becken and Professor Graham Miller
The report provides technical information on how the indicators for the Global Sustainable Tourism Dashboard were conceptualised, how data were sourced and how analysis was conducted. The goal of the Dashboard is to provide a set of top-level indicators that can be reported on alongside the traditional economic indicators, to give a fuller understanding of the contribution of the tourism industry.
More Important Than Ever: Measuring Tourist Satisfaction
Dr Ying Wang
This report presents a review of current understanding of visitor satisfaction with tourist destinations. It discusses how satisfaction has been measured in academic and industry practice, as well as the recent availability of user generated content (UGC) online and its implications for satisfaction research. The review concludes with a number of suggestions for destinations and businesses to consider when researching satisfaction. This review exercise is part of a City of Gold Coast funded visitor satisfaction project conducted by Associate Professor Bela Stantic, Professor Susanne Becken, Dr Ali Reza Alaei, Dr Ying Wang, Dr Char-lee McLennan, and Ms Jinyan (Emily) Chen.
Gold Coast Tourism Industry Report Year Ending June 2015
Dr Char-lee McLennan, Ms Alexandra Bec, Ms Cassie Wardle, Professor Susanne Becken
This Gold Coast Tourism Industry Report (Year Ending June 2015) provides a consistent collation and analysis of macro and micro tourism statistics, research, and trends. The ongoing bi-annual series of Gold Coast Financial-Year and Full-Year Tourism Industry Reports are commissioned by the Gold Coast Tourism Corporation and the City of Gold Coast, and prepared independently by the Griffith Institute for Tourism. These Reports are produced for, and provided to, the Gold Coast tourism industry and general public as a reliable source of tourism intelligence.
Impact of Norovirus in the cruise ship industry
Dr Daniel Stock, Professor Susanne Becken, Dr Chris Davis
Norovirus can be potentially a highly communicable disease which is usually manifested by an acute onset of diarrhoea, abdominal cramps, nausea and vomiting in both adults and children. Norovirus transmission is spread primarily person-to-person by the faecal-oral route including contact with contaminated surfaces and transmission via aerosolised vomit.Most Norovirus-associated gastroenteritis outbreaks occur where individuals live, work or play in close proximity such as aged-care facilities, hospitals and childcare centres and therefore can affect the most vulnerable in the community such as the elderly, immune-compromised patients and young children. Norovirus outbreaks also occur on cruise ships, as detailed in this report.
Australian Tourism Demand for Domestic Travel Experiences: Insights for the Gold Coast
Dr Sarah Gardiner, Professor Noel Scott
This report presents research on Australian tourism demand for domestic travel experiences. This research was conducted to inform the investment prospectus and product development plans for the Gold Coast and provide insights for investors and business operators into future new and redevelopment of existing tourism experiences in the Gold Coast region.
Gold Coast Tourism Industry Report Year Ending December 2014
Professor Susanne Becken, Dr Char-lee McLennan, Ms Cassie Wardle
This Gold Coast Tourism Industry Report (Year Ending December 2014) provides a consistent collation and analysis of macro and micro tourism statistics, research, and trends. The ongoing bi-annual series of Gold Coast Financial-Year and Full-Year Tourism Industry Reports are commissioned by the Gold Coast Tourism Corporation and the City of Gold Coast, and prepared independently by the Griffith Institute for Tourism. These Reports are produced for, and provided to, the Gold Coast tourism industry and general public as a reliable source of tourism intelligence.
Gold Coast 2013/14 Financial-Year Tourism Industry Report
Professor Susanne Becken, Dr Char-Lee McLennan, Dr Sarah Gardiner, Ms Cassie Wardle
This Gold Coast 2013/14 Full-Year Tourism Industry Report provides a consistent collation and analysis of macro and micro tourism statistics, research, and trends. The ongoing bi-annual series of Gold Coast Half-Year and Full-Year Tourism Industry Reports are commissioned by the Gold Coast Tourism Corporation and the City of Gold Coast, and prepared independently by the Griffith Institute for Tourism. These Reports are produced for, and provided to, the Gold Coast tourism industry and general public as a reliable source of tourism intelligence.
Overcoming structural lock-in: strategies for enhancing the co-existence between tourism and the resources sector - Gladstone and Roma Final Report
Dr Char-Lee McLennan, Dr Brent Moyle, Ms Alexandra Bec
Tourism and the resources sector are two key drivers of Australia’s economic growth. At the regional level, the two sectors have been identified as instigators of significant structural change, and are often observed to crowd out or replace each other. Consequently, they have a well-established history of conflict. This report explores the conflict and synergies existing between tourism and the resources sector and identifies strategies for their successful co-existence in the Gladstone and Roma regions in Queensland, Australia.Research report
Experience Gold Coast: Innovative Products for Asian Visitors
Professor Noel Scott, Dr Sarah Gardiner, Ms Joan Carlini
Tourism businesses need to innovate to meet changing visitor needs, especially the experiences required by tourists from growing Asian markets. This research involved researchers from the Griffith Institute for Tourism working closely with five Gold Coast tourism businesses which targeted younger visitors to enhance the experiences they offered. The findings have led to changes in the tourist offering to address cultural differences in attitudes to water and beach activities, as well as in-destination promotion.
World Heritage Area at Risk?: Resident and Stakeholder Perceptions of the Great Barrier Reef in Gladstone, Australia
Professor Susanne Becken, Dr Char-Lee McLennan, Dr Brent Moyle
Research was undertaken to explore how residents and stakeholders in the Gladstone region perceived the management of the Great Barrier Reef as an iconic tourism attraction in a region undergoing massive industrial expansion. Recommendations for future collaborations between tourism and the resource sector are made.
From Challenges to Solutions - 2nd White Paper on Tourism and Water: Providing the business case
Professor Susanne Becken, Nicole Garofano, Dr Char-lee McLennan, Stewart Moore, Dr Raj Rajan, Melinda Watt
This second White Paper, From Challenges to Solutions, maps water stress and scarcity in the Asia-Pacific region against tourism water use. The paper reviews new survey and evidence based data to better understand the key drivers for water utilisation in hotels and where management action should be best focussed.