Australian SME micro-offshoring strategies in the Philippines

Despite the potential for offshoring strategies to reduce labour costs, SMEs suffer resource constraints and often don’t have the time, capacity nor expertise to engage in the processes. Increasingly, Filipino-based BPO centres are targeting Australian SMEs, offering micro-offshoring services that reduce offshoring transaction costs.

Dr Peter Ross is examining how Philippine-based ‘micro-offshoring’ services encourage Australian SMEs to offshore in-house professional work to the Philippines and its implications for SME internationalisation and the Australian labour market.

Corporate entrepreneurship in a multinational enterprise (MNE)

Corporate entrepreneurship includes new business creation within established companies, the strategic renewal of existing business searching for sustainable competitive advantage in an increasingly globalised economy.  The importance has been acknowledged for over two decades, yet much remains to be revealed about how corporate entrepreneurship is enacted in different organisational settings.

Professor Sara McGaughey and Dr Joe Amberg identify key drivers and impediments to corporate entrepreneurship in their case study research on Siemens AG.

We know more than we think: Intuition in business

Our mind processes information in two ways: we can deliberately evaluate it or 'the answer comes to us' but we are not able to justify it. We simply have a gut feeling - an intuition. The processing could be so fast that our mind cannot register it. This is especially useful in the fast-paced and continuously changing corporate environments.

Dr Marta Sinclair has studied various industries, from strategic decision makers in hi-tech firms to movie production teams to design effective training programs to increase awareness and effective use of intuition to help develop more effective staff.

Network orchestration in global value chains

Value chains are becoming increasingly disaggregated across firms and globally dispersed. Coordination and safeguarding exchanges are critical to successful offshoring and outsourcing, but how can a firm do this in a complex global value chain when it has limited formal authority?

Professor Sara McGaughey and Professor Randi Lunnan (Norwegian School of Management), examine this question through a qualitative case study of a European ship designer and builder outsourcing and offshoring to countries such as China, Dubai and Turkey.

Investigation into how SME's deal with disruptive change

Disruptive change explains how entrant firms disrupt established firms through the development of disruptive technologies. Current literature is heavily influenced by the resource based model with little focus on the human aspects of innovation and its management.

PhD candidate, Jose Medina Noel (supervised by Dr Rod Gapp and Dr Heather Stewart) is using the Normative Re-educative Organisational Development (OD) theory to look at the human component as a lens to understand the participation required to manage disruptive change.

Institutional entrepreneurship and international standards

Formal standards are pervasive in the institutional landscape of the globalising world. They affect our lives in ways we sometimes do not even notice, and can have far-reaching consequences for our safety, economic growth, innovation and international trade.  Despite their importance, standards have largely escaped notice in the scholarly field of international entrepreneurship.

Professor Sara McGaughey explores how small-firm entrepreneurs with novel technologies navigate the institutional landscape of standards to create and capture opportunities across borders.

Crystallization: Moving beyond triangulation

Crystallization’s contribution to qualitative research is based on a postmodern view of using triangulation as a point of departure. Currently, the use of crystallization is under developed in the management discipline.

Dr Heather Stewart and Dr Rod Gapp crystalize crystallization with an emphasis on the embodiment of the qualitative researcher as the primary tool and develop rigor through credibility and trustworthiness. This conceptual approach benefits qualitative management researchers by drawing upon development of other disciplines.

Knowledge spillovers and foreign direct investment

The trend in investment policy is towards greater liberalization and promotion of foreign direct investment. Foreign direct investment (FDI) inflows are expected to bring new technologies and managerial know-how, and thus contribute to increasing productivity and competitiveness of domestic industries.

Professor Sara McGaughey, Professor Pascalis Raimondos (Queensland University of Technology) and Professor (MSO) Lisbeth la Cour (Copenhagen Business School) are collaborating on a project funded by a Danish Research Council Grant to measure the positive productivity spillover effects.

Integration of high-performance work systems with HRM strength

Research on human resource management provides evidence of increased complexity in high-performance work systems (HPWS). Difficulties often exist in conceptualizing the implementation of HR practices due to misunderstanding HRM philosophy and policies at all levels of an organisation

PhD candidate, Safa Riaz (supervised by Associate Professor Peter Woods and Associate Professor Keith Townsend) is undertaking research in the telecom sector in Pakistan to investigate the process of HPWS that ultimately influence an employees’ customer service and well-being.

Am I being heard at work? Communication with people, not at people

With a stronger focus by organisations on the bottom line, the meaning of internal communication is lost and internal communicators become information disseminators. Internal communication is only as effective as the impact it has on the individuals with whom it is shared.

PhD candidate, Judy Taubner-Ragg (supervised by Dr Rod Gapp and Professor Stephen Stockwell), is investigating the connection between internal communication in terms of the values-based approach of normative re-educative organisation development and improved meaning.

Get in touch

Discover more about working, studying or collaborating with us