Specialist IT support for researchers

We support all Griffith schools and research centres.

Our services include:

  • software development for niche research needs
  • high performance computing
  • hosting and maintaining software applications such as research storage and data collection tools

We also deliver programming workshops and media productions for research projects.

Hacky Hour programming help

HackyHour sessions are open to everyone. Learn languages such as R and Python and explore IT and research topics.

Research application development and support

Pursuing a research project is both a challenging and highly rewarding experience. Good design and a precise use of tools are core skills for developing high-quality research and gaining publication. We develop and provide ongoing support for your scientific progress.

This includes:

  • Application and tool development: we can help you from initiation through to product development and completion.
  • Support for developed applications: we provide ongoing support and maintenance of research-related applications and tools including data backups and software patching.

We also offer consulting services to discuss hardware, software, network resources and online development options. We partner with researchers on projects and supply skilled staff for short-term periods.

Contact us for further information.

This service is available to researchers and HDR students. It does not include:

  • infrastructure provisioning for non-research based or personal websites
  • support for applications and websites developed by other organisational units at Griffith

Research data management and storage

Research Integrity and management of research data are critical elements of your research project. We can work with you to develop systems to manage data for capture through to long term presentation. There are in-house solutions, such as Research Space, Storage and Vault and a number of external providers that we endorse who offer discipline specific and general data management and storage.

These services are available to researchers and HDR students. Service specific information can be found for each tool listed below by clicking on the associated link or visiting the Service Catalogue. It does not include:

  • Non-research and personal data storage and data management.
  • Infrastructure provisioning for non-research based or personal websites.
  • Support for research storage options managed by other organisational units at Griffith.
  • Internal Network-Attached Storage (NAS) that is available to Staff (G Drive) and Students (H Drive).

Our data management and storage solutions are fit for purpose:

  • Research Space - 5GB+ to store primary data and associated documentation from research projects conducted at Griffith
  • Research Drive - designed to specifically meet the needs of laboratories or other situations where large volumes of data are produced
  • Research Vault - long term archival of digital data that is infrequently accessed (slower to access than other tiers of storage)
  • Research Data Repository (EQUELLA) - this repository makes research data collections accessible and searchable via a web interface
  • QRISCloud - virtual machines for research use (such as compute-intensive analysis) and provides high-volume data storage capacity for research data
  • TerraNova - an interactive website and data repository that allows adaptation researchers to discover, store, communicate and utilise climate change adaptation data, information and tools
  • Microscopy Portal - analyse, visualise and store your microscopy images and easily create and customise algorithms to compare multiple samples, plates or batches
  • Open River - a project that aims to provide a data catalogue that describes a given river system through environmental, social, health and economic attributes

Research computation, analysis and visualisation

We offer many internal and external tools and services to compute, analyse and visualise your data. This includes High Performance Computing (HPC) for the analysis of very large datasets, programming, scripting and database support, applications and software, programming workshops, and multi-screen visualisation tools.

Our HPC delivers a higher processing speed than a typical desktop computer or workstation. We offer an in-house facility (Gowanda) and provide access to specialised (Flashlight) and national (NCI) HPC systems. These systems support analyses and simulations that require high-end computational capabilities, including parallel processing. We use a range of software including C, C++, Fortran compliers, CUDA, MATLAB, Gaussian, R, FFTW, Intel MPI, SGI's MPT, and OpenMPI.

Contact us or visit our HPC Cluster website for information and access to these systems and programming assistance.

Our visualisation services will give you a unique perspective of being inside your data. You can easily interact and manipulate images or data to identify relationships, patterns and trends between multi-dimensional data sets. These include CT scans for medical imaging, 3D models for industrial design/building and construction, 3D graphs for scientific research and Geospatial data. Contact us for access.

These services are available to researchers and HDR students. It does not include:

  • non-research and personal data capture development
  • infrastructure provisioning for non-research based or personal websites
  • support for scientific software by other organisational units or external to Griffith

Our High Performance Computing delivers a higher processing speed than one could get out of a typical desktop computer or workstation by aggregating computer power. We offer an in-house facility (Gowanda) and provide access to specialised (Flashlight) and national (NCI) HPC systems. These systems support analyses and simulations that require high-end computational capabilities, including parallel processing and use a wide-range of software such as C, C++, Fortran compliers, CUDA, MATLAB, Gaussian, R, FFTW, Intel MPI, SGI's MPT, and OpenMPI. Contact us or visit our HPC Cluster website for information and access to these systems and programming assistance.

We also offer discipline specific tools including the Microscopy Portal and the Biodiversity and Climate Change Virtual Laboratory. These tools, and many others, can be found on our resources page.

If you are looking for specific software the software website offers free or subsidised rates for the following applications: MATLAB, Nvivo, SAS, SPSS, ArcGIS, and Ansys. Alternatively, you may be interested in tools or services that are available to Griffith users externally. You can find out more about these through our resources page as well as our external computation resources.

If you’re completing your honours, masters or PhD and need help with your data-intensive research project, you should visit the Hacky Hour website. Bring your laptop and join us for a free hands-on lesson in many languages including R, Python, ArcGIS, (and soon MATLAB and SPSS) and spend less time wrestling with software and more time on useful research.

We can also help you with advanced programming and scripting support to automate data processing tasks, process large datasets, and design databases/queries/imports and exports to help you to compute, analyse and visualise your data. We can partner with researchers on projects and supply skilled staff for short-term periods. Situations will vary depending on the work and funding arrangements so contact us for further information.  Alternatively, there are several organisations that provide resources and services to Australian researchers for their data computation, analysis and visualisations.

Data capture and study participant management

Capturing research data is an essential and time consuming aspect of any research project. We offer a number of internal and external tools to help you easily capture and discover the data you need, and manage participants in your research project. This includes:

  • general and clinical surveys
  • clinical trial randomisation services
  • participant management tools
  • tools for both generalised and discipline specific data capture including micropscopy, biodiversity, climate change, and urban data

Visit our resources page for a list of available datasets.

Our software website offers free or subsidised rates for the following applications: MATLAB, Nvivo, SAS, SPSS, ArcGIS and Ansys.

If you're completing your honours, masters or a PhD and need help with your data-intensive project, you should visit HackyHour. Bring your laptop and join us for a free hands-on lesson in many languages, including R, Python, ArcGIS (and soon MATLAB and SPSS). Spend less time wrestling with software and more time doing useful research.

    These services are available to researchers and HDR students. It does not include:

  • non-research and personal data capture development
  • infrastructure provisioning for non-research based or personal websites
  • support for scientific software by other organisational units or external to Griffith
  • Online Survey Centre - you can create, develop and distribute an online survey, while also providing them with support, documentation, training and data management. Please note that the documentation website is only accessible via Griffith Networks, Griffith Wireless and external computers that are VPNed into the Griffith Network.
  • Clinical Trial Data Management and Survey Tool (REDCap) - web-based application for building and managing online surveys and databases
  • Clinical Trials Randomisation Service - an automated service that provides random allocation to Randomised Controlled Trials (RTC)
  • Microscopy Portal -  analyse, visualise and store your microscopy images and easily create and customise algorithms to compare multiple samples, plates or batches
  • Smart Meter Information Portal (SMIP) - a secure service provided to assist researchers from the Smart Water Research Centre in the query and maintenance of water logger details and associated data (logger data, household survey data, logger history)
  • BCCVL - the Biodiversity and Climate Change Virtual Laboratory is an online portal that simplifies the process of biodiversity and climate-change modelling to project future outcomes by combining common experiment types, datasets and processing power
  • TERN - connects ecosystem scientists and enables them to collect, contribute, store, share and integrate data across disciplines
  • AURIN -  statistical and spatial modelling, planning and simulation tools, graphing and mapping routines (including 2D and 3D visualisation) using 1800+ datasets covering demography, health, energy, housing, water.

Contact us

eResearch enquiries

If you wish to log a support request, you can call the IT help desk

Gold Coast Campus: Room 4.41, Learning Commons (G11)

Nathan Campus: Room -1.03, Sewell Building (N12)

Logan Campus: Room 2.29, Wayne Goss Centre (L03)

eresearch-support@griffith.edu.au

IT support chat

IT support form

Service Catalogue

(07) 3735 5555 Brisbane

(07) 5552 5555 Gold Coast

Common questions