Retail crime costs Australian businesses an estimated $9 billion every year, resulting in higher prices of goods and fewer jobs for employees. Retail crime is more than just shoplifting; it involves armed robbery, burglaries, porch piracy, employee theft, vendor fraud, assaults against staff and online fraud.

We aim to provide actionable advice to curb retail crime problems. Taking an outcomes-focused approach, we look at practical steps businesses can take to understand their retail crime problem, organise interventions, monitor impacts and plan for the future.

GCI Retail Crime Lead: A/Prof Michael Townsley (m.townsley@griffith.edu.au)