All campuses are now operating remotely. Our Digital campus remains open. Gold Coast, Nathan and Logan computer labs are also open, along with medical services at Gold Coast and Nathan campuses.

This advice was last updated at 5.20 pm on Thursday 4 June 2020.

Campus status

  • Digital campus
  • Gold Coast campus
  • Logan campus
  • Mt Gravatt campus
  • Nathan campus
  • South Bank campus

Information for students

For general enquiries or advice about your studies, please contact Student Connect via one of the available methods listed on the website.

Visit Student Connect

To see how Griffith is supporting international students, visit the COVID-19 international student support page.

Visit COVID-19 international student support

If you are feeling anxious or concerned

The Griffith Online Health and Wellness Centre can direct you to counselling services on campus, as well as numerous other support resources.

If you require support outside University hours, the Griffith Mental Wellbeing Support Line is available 24 hours a day, 7 days a week to provide immediate assistance for emotional and mental distress. Phone 1300 785 442 or text 0488 884 146.

Frequently asked questions

Learning and teaching

Logan, Mt Gravatt and South Bank campuses will close from 5 pm on Thursday 8 April however some computer labs will remain accessible. Please refer to the available lab computers page for up-to-date information.

For information on adjustments we are making to our teaching and learning experiences please visit Studying in Trimester 2.

For students requiring access to technology to support their studies from home, the University is making 1,000 computers from on-campus labs available to borrow. Students can apply for a free, long-term computer loan via the Griffith Computer Loan Program.

No further lectures or classes are being held at any of our physical campuses and our teaching and learning activities have been moved online where possible.

Students involved in on-campus research projects should liaise with their academic supervisors.

Please check your student emails and Learning@Griffith messages for updates regarding your individual courses.

The University transitioned classes to remote/online learning from April 1. Where this was not possible, impacted students were contacted directly.

You can access course software from your own device (Windows and Mac) using Turbo.net.

Most courses will require:

All international Work Integrated Learning (WIL) placements have been suspended. The University will work with students to reschedule as soon as possible.

Due to the diverse nature of WIL, there has been no whole-of-University decision on domestic WIL placements at this stage. Check in with your placements officer for more information, as decisions may be made on a case-by-case basis with industry and community partners. Some WIL may continue as planned, while other cases may need to be delayed, and/or moved to virtual options or projects.

If you feel unwell, you should not attend placement, and should follow the normal processes to notify of an absence on placement. If you are unsure whether to attend, you should seek advice from your school before attending placement.

In recognition of transitioning learning and teaching to online delivery, the break between Trimester 1 and Trimester 2 has been extended by one week. Trimester 2 will now start a week later than originally scheduled, on Monday 13 July. The extended break will assist students and staff to adapt to the current situation and allow more time to recuperate after Trimester 1.

See Academic Calendar and key dates for further information.

Financial

The following financial support options are available to eligible students.

Coronavirus Supplement

The Australian Government has announced that university students receiving certain welfare payments will be eligible for the fortnightly $550 Coronavirus supplement. If you are currently receiving one of the following payments, you will automatically receive the temporary supplement:

  • Youth Allowance for students
  • Austudy
  • ABSTUDY

See the Australian Government announcement for more details.

Griffith Computer Loan Program

Students who require a computer to continue their studies online can now apply for a free, long-term computer loan via the Griffith Computer Loan Program.

COVID-19 Student Support Bursary

Griffith has so far dispensed over $2m to the COVID-19 Student Support Bursary, available to undergraduate and postgraduate students experiencing severe financial disadvantage that is impacting their ability to study online. The bursary has now been increased with a total pool of $5m available in order to provide assistance for students struggling with living expenses. Applications for Trimester 2 open July 6th, 2020.

Scholarships

Griffith has invested over $2.5m in a broad range of scholarships for students experiencing financial hardship or educational disadvantage. You can check your eligibility and apply for these online via the scholarships and awards website.

Other financial support

If you are a current domestic undergraduate student, you may be eligible for an interest-free student loan or education costs bursary to assist you with the purchase of course materials, equipment or the additional mobile data or internet plan required to undertake your study. See the student financial support site for more information.

Students and staff were eligible for a pro-rata refund effective Monday 13 April on their Griffith University parking permit. Please note that requesting a refund of annual permits will be seen as having relinquished the permit and students and staff will need to reapply for a permit when the University returns to normal business operations.

How do I obtain a refund?

  • If you purchased a permit via credit card:
    Please email parking@griffith.edu.au advising that you wish to cancel your permit. Please provide the following details:
    • your full name
    • your bank account and BSB number.

If you are currently experiencing a tenancy dispute, information is available at the Residential Tenancies Authority (RTA) website.

When tenancy disputes occur, the RTA encourages tenants/residents and property managers/owners to try to resolve disagreements by talking to each other. Often disputes arise when someone does not meet the terms of the tenancy agreement so it is a good idea for everyone to understand their rights and responsibilities.

The RTA's free dispute resolution service provides conciliation to help people resolve tenancy disputes if they are unable to do this themselves.

See Queensland Government COVID-19 Rental Grant for information about whether you're eligible for this grant, and to apply.

Funding is available for Queenslanders who have lost their job due to the impacts of COVID-19 and who do not have access to other financial assistance.

Eligibility

Applicants must meet the following criteria:

  • you live in Queensland
  • you have, or will shortly have, a bond registered with the Residential Tenancies Authority
  • you are an Australian citizen, permanent resident, or have a temporary or permanent protection visa or possess a bridging visa
  • you do not have more than $10,000 in cash and savings
  • you can provide evidence of attempts to negotiate a payment plan with your lessor
  • you have lost your job and have applied to Centrelink for income support
  • you are waiting for your application with Centrelink to be approved.

Assessment

If you fail a course this trimester, the Fail grade will not be recorded on your academic record and will not be included in calculations of your Grade Point Average (GPA).

For a comprehensive list of FAQs regarding online assessment and ProctorU, please refer to this document.

You will still receive a grade for your coursework. No student will be excluded from the University on academic grounds during this time.

You may still apply for assessment extension. The course convenor can approve your extension under these circumstances:

  • medical grounds with a medical certificate, a maximum period of 21 calendar days
  • medical grounds with no medical certificate, a maximum period of five calendar days
  • bereavement, a maximum period of 21 calendar days
  • other personal, professional or exceptional circumstances, a maximum period of five calendar days.

No, there will be no on-campus exams. There may be some exceptions due to the special requirements of the course or the student. Affected students will be advised via Learning@Griffith.

Vice Chancellor's emails to students

In accordance with planning processes, Griffith has activated its emergency planning arrangements and convened a specialist advisory group.

The group will monitor and follow the advice of the Chief Medical Officer, Department of Health, Queensland Health and the World Health Organisation.