Where do I find out how much I owe?
The amount payable is available in either:
- your Academic Charges Account; or
- in the Finances section of your student centre on the Griffith Portal.
Instructions for accessing these sections is available via the relevant online student centre help page.
What is an Academic Charges Account?
The Academic Charges Account is an electronic document listing the following:
- Enrolment details including your currently enrolled units, credit point value, EFTSL and HECS band (if applicable)
- Amount due
- Due date
- Summary of charges; and
- Fee Status (if you have provided your Tax File Number and have chosen the option to defer your tuition fees via a FEE-HELP or HECS-HELP loan your debt will be sent to the Australian Taxation Office after the census date).
The Academic Charges Account is only available electronically. You will not be sent an account through the mail.
When will I get an Academic Charges Account?
As a general rule, if you are correctly enrolled you will be able to click on the Academic Charges Account link under the Finances menu of your Student Centre at least one week before the start of the teaching period.
What if I change my enrolment after I get an Academic Charges Account?
If you change your enrolment you will need to generate a new Academic Charges Account to get an updated account. Once you have paid your fees you can no longer generate an Academic Charges Account for that semester. You can also find out the new amount by accessing the Finances section in your Griffith Portal online student centre. You must pay by the due date.
Updates of your Academic Charges Account are run daily until census date for the teaching period. Census dates are below:
| Teaching period | Census date |
|---|---|
| Semester 1 | End of week 4 of semester 1* |
| Semester 2 | End of week 4 of semester 2* |
| Intensive mode courses where the teaching period is seven days or fewer | Day 2 of the teaching period** |
| Summer semester courses where the teaching period is more than seven days but not more than 5 weeks | End of week 1 of the teaching period** |
| Summer semester courses where the teaching period is more than 5 weeks but not more than 10 weeks | End of week 2 of the teaching period** |
| Summer semester courses where the teaching period is more than 10 weeks | End of Week 4 of the teaching period** |
[*] 12 o'clock midnight on Sunday of the designated week
[**] 12 o'clock midnight of the census date which is the designated number of days from the first day of the teaching period
If you have not paid by the due date, you risk late payment charges and/or cancellation.
How do I get a record of my payment?
Log into the Griffith Portal online student centre and select the Financial Summary in the Finances section. The Financial Summary will give you all the details including payments and charges for a particular semester. The Academic Charges Account will show that you have paid however if you require a receipt, this will be dependent upon how you have made payment (e.g., credit card statement is proof of payment by credit card; cashiers receipt is proof of payment using that method etc.).
How do I pay?
Please note that you are able to pay your fees prior to receiving an Academic Charges Account either in person or over the telephone at the Cashier or via Telegraphic Transfer. You must provide your student name, student number and stipulate the amount you wish to pay. Please check your Academic Charges Account prior to census date to ensure you have no outstanding balance due. Once you have received your Academic Charges Account you can use any of the payment methods listed below.
BPay
You need:
- to wait until you receive a current Academic Charges Account
- an internet or phone banking facility with your bank
- a Biller reference number which is located on the bottom left hand corner of your Academic Charges Account.
- The Griffith University Biller code which is 29264.
Pay by phone
Call 1300 309 047, 24 hours a day. Please have your statement and card ready. Griffith University accepts Mastercard, Visa and American Express.
Cashiers at any campus
You may experience long delays at the cashier during peak periods such as the beginning of semester. Students are encouraged to utilise one of the other listed payment options.
You need:
- Your Academic Charges Account
- Cash, cheque, money order or any of the credit cards listed above.
Internet
You need:
- Your Academic Charges Account.
- Griffith Portal. Log into your Student Centre and under the 'Finances' menu, select the 'make a payment' link. From the next page choose 'electronic payments'.
- Mastercard, Visa or American Express card.
Travelex Pay 24/7
International Currencies: Pay by credit card or by Telegraphic Transfer in your local currency where possible. Log into the Travelex website using the following URL: www.pay24-7.com/griffithuni
Available 24 hours a day, 7 days a week. Travelex accepts MasterCard and Visa Credit Cards. Telegraphic Transfer instructions can be found online.
Telegraphic Transfer
You need:
- Griffith University's account details which are:
- Bank:
- ANZ Bank
- Branch:
- Times Square Sunnybank
- Account Name:
- Griffith University
- Account Number:
- 8370-69034
- BSB Number:
- 014-269
- Swift Code:
- ANZBAU3MXXX (for transfers from overseas)
If paying directly into this bank account, please state your student number and full name for reference purposes.
Please bring your receipt to the cashier's office 24-48 hours (or as soon as possible if overseas) after depositing to our account, to claim the funds and have them transferred into your student account.
If you have any queries, please contact the cashier, Phone: 373 57315 or email: FBSCashierNathan@griffith.edu.au. The cashier's opening hours are Monday to Friday from 9am to 4.30pm.
By mail
A cheque or credit card payment by mail may be made by filling in and returning the tear-off slip on the bottom of your Academic Charges Account.
When do I need to pay?
All students are liable for their tuition fees at the census date of each semester and must be paid in full by this date. The census date for most courses offered during semester 1 or 2 is at the end of week 4. Courses which do not follow the standard semester timetable (including courses offered during the summer and winter semesters) will have different census dates. If you withdraw from a course prior to the census date, you will not be liable for the tuition fees for that course (though you may still be liable for other charges such as application fees).
Refer to the academic calendar and your course offering information to find out the census date for your courses.
Your student fee status will determine whether you must pay your tuition fees and charges up-front or if you are able to utilise a HELP loan to defer payment.
International students and domestic fee-paying students must have paid their tuition fees and charges in full by the census date.
Students who wish to utilise HELP assistance must complete the electronic Commonwealth Assistance form in full by the census date.
Further information on your eligibility for HELP assistance is available on the supplementary Tuition fees and charges website.
Financial assistance
Certain students are eligible to apply for an academic payment plan to assist in the payment of tuition fees.
Other charges
Administrative and miscellaneous charges such as application charges, late fees, penalty fees and service fees are applicable to all students from time to time. Full details are available in Schedule I of the Fees and charges policy.
Commonwealth Assistance Notice
Each semester the University is required to send a Commonwealth Assistance Notice (CAN) to all students that have either a FEE-HELP or HECS-HELP loan. The CAN has details of your liability for that semester. This can be obtained via the Griffith Portal.
If you think there is a mistake in your CAN, you have fourteen days from its date of issue to make a written request to the Student Administration Centre, or Graduate Student Centre. You must tell us what you think is wrong and why.
You are able to find out your total HELP debt by contacting the Australian Taxation office on 1300 650 225 or by logging onto the Study Assist website.