Text version of site

Phonebook Search Help

Directory

Can I find a person's Mobile Number?
If the number is authorised to be published you can click on their name and their mobile number is included on their individual phonebook entry.
Can I find a Fax Number?
Fax numbers for each school are listed at the bottom of the page. For individual Fax Numbers click on the person's name and the number will be on their individual phonebook entry.
What do I do if my name is not in here?
Send an email to switch@griffith.edu.au and they will update the directory. Your entry will then appear the next day.
What do I do if my entry is incorrect?
Send an email to switch@griffith.edu.au and they will amend your entry.
Where do I send my feedback?
Email: switch@griffith.edu.au or phone 9.

Searching

How do I find a person when I don't know what department they are in?
Click on Phonebook search on the left of the screen and put in the name of the person you wish to find.
You may enter the First Name, the Last Name, or First Name Last Name.
If you are searching by Last Name, enter only 1 word of a 2 word name using the more obscure of the names e.g.:"Gogh" or if you know the first name enter that and the first part of the last name e.g.: "Vincent Van" Alternatively you can use the Advanced search and enter the whole last name in the appropriate field.
How do I find a surname with 2 words. e.g.:- Van Gogh?
The Quick Search in the virtual phonebook will search for either first name, or last name or both. Because of this it takes a space to be the gap between the first and last name and therefore does not recognise that the last name could have a space.
To use the quick search, only use one word of the 2 word name e.g.: "Gogh". Or the first name and first word of the 2nd name e.g.: "Vincent Van".
Alternatively you can use the Advanced Search and enter the whole Last name.
How do I search for a School or Faculty?
To locate a School, Faculty or Department use the Browse option. Click on the relevant coloured "Group" name then on the Faculty or other heading on the right. This will give you a list of schools. Click on the School you need and you will be given a list of departments within the School.

Telephones

How do I Report a faulty phone?
Register the fault by phoning the switchboard on ext 9.
Why is it that when I use the HANDS FREE (or SPEAKER) feature, I can hear my caller but he/she cannot hear me (This applies to D-Terms only)?
The microphone needs to be activated by pressing FEATURE (or FUNCTION, or FNC) and then the '1' button. If this does not work please register the fault with the Switchboard on ext 9.
How do I answer another extension from my phone?
If you are in the same pick-up group, just press *8. If not press #8 and then the extension number.
What do I need to do if I require services, such as new installations, relocations, disconnections etc?
Phone 55555 to submit a Work Request.

Contacts

Campus Information

Mobile Phonebook

A mobile phonebook for WAP compatible phones is available at www3.griffith.edu.au

Back to top