Wireless Printers Installation for Windows

This document provides a step by step guide to installing Griffith University Wireless Student Printing software for Windows laptops. 

Supported Windows Operating Systems

·    Windows XP (32 & 64 bit)

·    Windows Vista (32 & 64 bit)

·    Windows 7 (32 & 64 bit)

Prerequisites

·    System is updated with the latest version of:

o    Windows update patches

o    Net framework

Setup Instructions

Step 1)  Download and execute the Windows Installation ver. 2.0 printing software.

Step 2)  If using Internet Explorer click Run. If using Firefox click Save File.

 

                               

                                                                                 Figure 1: Security Warning

 

Step 3)  At the User Account Control prompt (Figure 2) click Yes to accept and continue with the installation.

Note: If using Windows XP ignore this step and proceed to Step 4.

 

                                                                                 Figure 2: User Account Control

 

Step 4)  If you have installed a previous version of the Griffith Wireless Printing application, you may be prompted to close the running Pcounter Client application. Click OK if prompted (Figure 3). Otherwise, proceed to Step 5.

                                                                                 Figure 3: Close Pcounter Client

 

Step 5)  Select the appropriate campus from the Select Campus drop down list and click Install Printers (Figure 4). 

                                                                                 Figure 4: Griffith University WiFi Printing

Step 6) Click the ‘Done’ button to complete installation (Figure 5).

 

                                                                      Figure 5: Griffith University WiFi Printing

To Print

Step 1) Send a job to either the Black & White or Colour printer.

Step 2) Wait for the Griffith University Printing dialogue box to appear (Figure 6).

Step 3) Enter your Griffith User name (sNumber) and Password.

 

                                                                      Figure 6: Griffith University Printing dialogue box

 

If you have sent a print job to the printer but you are not receiving the Griffith University Printing dialogue box check the following:

Step 1) Ensure laptop is connected to Griffith Wireless network.

Step 2) Ensure that the Pcounter Client application is running on the icon tray section of the taskbar (Figure 7).

 

Note: If Pcounter is not displayed reboot the laptop.

                                                                      Figure 7: Pcounter Client icon tray

Step 3) Right click Pcounter and select Restart Pcounter Client

                                                                      Figure 8: Restart Pcounter client

 

If you are still not receiving the Griffith University Printing dialogue box please contact Library and IT Help Desk in the Library or call Brisbane: 3735 5555 or Gold Coast: 5552 5555.

To install an additional printer

Step 1)  Access Griffith Printing from the Start Menu. Go to Programs and select Griffith Printing

(Figure 9).

 

 

 

                                                                      Figure 9: Start Menu

Step 2) Follow the previous Setup Instructions