Griffith University

Book your flights and airport collection service

If possible, it is suggested that you book flights that allow you to arrive in Brisbane or the Gold Coast during the day, especially if you have not arranged any temporary or long-term accommodation. Make sure that you aim to arrive at a time that allows you a few days to settle in to your new home and before International Orientation Week. Bookings for the 'free' airport collections service must be made 72 hours prior to departure from your home country.

International Orientation is a compulsory program of events that includes information sessions and activities that will help you to settle in, enrol in classes, find accommodation, gain an understanding of how Griffith University workss and your responsibilities as a student here. Orientation is a great opportunity to meet other new students and make friends from all over the world. You will also get to meet our team of Griffith International MATES, a team of student peers who have chosen by Griffith to assist you and share their knowledge and experience of student life.

Airport collection

If you would like to be met at the airport, we can organise airport collection at the Brisbane and Gold Coast airports for transport to your pre-arranged accommodation.

• This service must be booked at least 72 hours prior to your departure from your home country
• If you are arriving on the weekend, it must be booked by the Wednesday before the weekend of arrival.
• Airport collection is provided free of charge to new Griffith students (including PQP students at QIBT) arriving for the first time to begin your first semester of study.
• Students studying English language programs at Griffith are able to access this service, however, you will be required to pay for the service. Your letter of offer from GELI will provide further information. 

Applying for Airport collections

• Apply Now - Online Airport Collection Application
• Bookings must be made at least 72 hours prior to your departure from your home country.

Emergency Airport Collection Contact information

If you miss your collection service please contact the above mobile phone number to notify the Griffith Accommodation Office of your whereabouts, i.e. name, nationality, plus current time & location.

• Phone: 0419720826

Additional passengers or family members

If you have family members or friends travelling with you who would like to also use this service, please ensure that you provide this information on your airport collection form. Any passengers who are not eligible Griffith students will be charged for using this service.

Please note: If you do not arrive at the airport as scheduled you will be charged a fee unless you have advised Griffith Accommodation Service of any changes to your travel plans before arrival date. To appeal this charge you need to provide documentary evidence to support exceptional circumstances.