How to apply

1. Please read your offer letter carefully. If you have any outstanding conditions noted, please upload any requested documents to your Studylink profile.
2. Next you will need to accept your offer letter via Studylink. Please see the attached accept and pay process for guidance if needed.
3. If you are using an agent/provider to assist with your enrolment you will also need to sign an acceptance form. Your agent will liaise with you further with instructions.

Or my University has arranged cover can you please remove this from my offer letter?

1. Holding adequate OSHC is a student visa requirement; as such, International students undertaking formal studies in Australia, and their dependents (for example, spouses and children under 18 years old), must obtain OSHC. If you are from Norway, Sweden or Belgium some exceptions may apply and you may not need this cover. Please refer to your offer letter for more information. OSHC includes cover for visits to the doctor, some hospital treatment, ambulance cover and limited pharmaceuticals (medicines). OSHC insurers can provide a range of different OSHC products so please ensure you review your policy to ensure the cover suits your requirements.
2. Our preferred OSHC Provider is Allianz Care Australia. Your offer letter will show you the OSHC fees for your period of study. Upon payment of fees we arrange the cover on your behalf through Allianz Care Australia. You must pay these fees, unless you have arranged your own OSHC through an approved provider.
3. If you wish to arrange your OWN OSHC you can do so by contacting one of the 6 approved providers (below). Once this is arranged, please send us a copy of your receipt and we can remove the cover from your offer letter.

This is a standard status for our Exchange student cohort. All Exchange offers are placed on hold upon receipt of their application submission. Our office endeavours to issue Exchange offer letters within a two-week period AFTER the exchange application deadline. Please refer to the website for our key dates.

Our office endeavours to process your COE within 10 business days once the following are met:

• Receipt of your payment for your deposit fees (if applicable)
• Receipt of any outstanding conditions (if applicable) and you have been deemed to have met our entry requirements.

Delays in processing: There may be delays to the above-mentioned time frame during our peak processing times. For example, our focus shifts temporarily during orientation week through to week 3 of each trimester, as we welcome and assist all newly arriving students. We appreciate your patience at these times. If you wish to follow up with our office you may do so, however our office is automatically notified when you accept your offer and pay your fees so we will process your COE as soon as we can or touch base with you to remind you if any of your documents are missing.

1. If you are a student using an agent/provider for assistance with your application please contact your agent or provider in the first instance for further assistance. If your agent/provider is unable to assist you please contact Study Link Support Service via email servicedesk@studylink.com
2. For any other students please contact servicedesk@studylink.com directly.

No. Please use your COE to apply for your relevant Visa type. Please note majority of students apply for a Student Visa Subclass 500. More information about Student Visa’s and where and how to apply can be found on our website.