Using the library
Borrowing from the library
What is the service?
Can I use the service?
If you are a Griffith staff member or student, you can borrow from any of our seven libraries stretching from the Brisbane CBD to the Gold Coast. Access to this service is automatic once you enrol as a student or start your employment at Griffith.
If you would like to know how many resources you can borrow at any one time and for how long, view what can I borrow.
If you are a postgraduate or a staff member, we can also organise for you to borrow from other libraries from across Australia or overseas.
If you are an off-campus student, we can help you borrow remotely from the library.
How do I access this service?
You can walk into your nearest library and borrow resources provided you have your ID card with you. You can also go online to place a hold, renew resources already on loan, and check when resources are due using My Account.
To borrow resources from other libraries, you can submit your requests online.
What can I expect?
We understand how important it is that the resources you need are on the shelves when you need them so we work hard to ensure that:
- All resources are checked-in and back on the shelves within 10 – 24 hours of their return to the library
We will also process staff requests for resources to be placed on reserve within 3 days of receiving the request.
If you request a resource from another institution we will aim to have your request processed within 24 hours of receipt 90% of the time (excluding weekends and public holidays).
We proactively seek your feedback and aim to have a greater than 85% satisfaction with our services.
The results of our latest survey are available for you to read at:
Do I need to pay?
There are no charges associated with borrowing resources from the Library. However, if you lose or damage an item, you may have to pay the costs of replacing this item so that others may borrow it in the future.
Details of these and any other applicable charges are published on the library website and in the University’s Policy Library.
There are charges associated with borrowing resources from other institutions:
- To borrow a book or have a journal article copied and delivered costs $3.00 per resource
- To have a resource delivered urgently costs $24.00 per request
- The cost of borrowing a resource from overseas will vary and will be calculated at the time of request.
Forms you may need to use to access this service
Need further information?
Feedback
We are very interested in hearing what you think of our services. Please leave us your feedback
Information skills development
What is the service?
This service can assist you to develop the skills to find, use and evaluate information. These skills are a Griffith Graduate attribute and support lifelong learning.
Can I use the service?
Griffith students (with a focus on undergraduates and course work postgraduates) are the major client group to use this service.
How do I access this service?
You can enrol in an information literacy workshop using the online booking system Book-it. You can also access online self –help resources via the Library website
Academic staff can request an in-class session by contacting the Information Literacy Coordinator.
What can I expect?
The main focus of this service is to provide contextualised in-discipline training to support course or program specific learning outcomes. Generic training is provided in key areas with an emphasis on online self-help resources. For more information, visit the Workshops & Training website.
All of our face-face training sessions are evaluated using an online survey and we aim to provide at least 85% satisfaction with our service.
Do I need to pay?
This service is provided free of charge unless outside the parameters of our core offerings or where core capacity is exceeded.
Details of applicable charges are also published in the University’s Policy Library
Forms you may need to use to access this service
Priorities for in-discipline information skills development are identified prior to the start of semester 1 (October to December) as part of the annual Group Workplan process. This process is undertaken in collaboration with the Group Dean, Learning and Teaching. The relevant forms are made available through this mechanism.
Need further information?
- Self-help resources
- Info Skills tutorial
- Library research tutorial (Griffith community only)
- Information literacy services
Feedback
We are very interested in hearing what you think of our services. Please leave us your feedback
Accessing information resources
What is the service?
This service provides University staff and students with a collection of electronic and print information resources to support their learning, teaching and research requirements. Access to these collections is provided through a range of mechanisms including the library catalogue and LibrarySearch.
Can I use the service?
All Griffith staff and students can use the information resources provided by the University. Access is automatic once you enrol as a student or start your employment at Griffith. Community members can access limited information resources by visiting or joining the library.
How do I access this service?
You can borrow print or access electronic resources from any of our seven libraries stretching from the Brisbane CBD to the Gold Coast. You can also go online to find electronic resources using LibrarySearch or the library catalogue.
Subject guides and type guides can help you find your way through the myriad of information resources provided by the University. We also provide a range of self-help resources that will help you develop your information retrieval skills. A key self-help resource is the Info Skills tutorial that will help you find, select, evaluate and present information.
Throughout the year, we also deliver workshops in using LibrarySearch. You can register to attend one of these workshops from the Library website.
If you are a postgraduate or a staff member, we can also organise for you to borrow resources from other libraries from across Australia or overseas.
We welcome your suggestions for new resources.
What can I expect?
We understand how important it is that the resources you need are on the shelves when you need them so we work hard to ensure that:
- All resources are checked-in and back on the shelves within 24 hours of their return to the library
If you request a resource from another institution we aim to have your request processed within 24 hours of receipt 90% of the time (excluding weekends and public holidays).
We proactively seek your feedback and aim to have a greater than 85% satisfaction with our services.
Do I need to pay?
There are no charges associated with using the information resources provided by the University. However, if you lose or damage a borrowed resource, you may have to pay the costs of replacing this item so that others may borrow it in the future.
Details of these and any other applicable charges are published on the library loans webpage and in the University’s Policy Library.
There are charges associated with borrowing resources from other institutions:
- To borrow a book or have a journal article copied and delivered costs $3.00 per resource
- To have a resource delivered urgently costs $24.00 per request
- The cost of borrowing a resource from overseas varies and will be calculated at the time of request
Forms you may need to use to access this service
Need further information?
- Library Self help resources
- Library info skills tutorial
- Borrowing
- Borrowing (off campus students)
Feedback
We are very interested in hearing what you think of our services. Please leave us your feedback
Copying and printing in the library
What is the service?
We provide a range of printing services to Griffith students. We offer:
- Black and white and colour digital printing
- Copying service at all library locations
- Document binding
- Laminating
- Transarency copying
- Public fax service
You can also purchase consumables (e.g. USB drives) and add credit to your copy/print account through the cashiering service located within each campus library.
Can I use the service?
How do I access this service?
To activate your account, visit the nearest Library Lending Desk and ask to have your account activated or activate the account yourself from one of the self-service kiosks (red kiosks) found in each of the learning centres and campus libraries.
You can add credit to your account at any of the library cashiers or via EFTPOS through the self-service kiosks.
For credit card transactions contact toll free 1800 701 926.
To find out the balance of your student copy/print account using a common-use computer, go to:
Internet Explorer > Favourites > GriffithLinks > Check My Print Credit
Please contact Library & IT Help to report a problem with a printer or photocopier.
Phone (Brisbane): 3735 5555 or extention 55555
Phone (Gold Coast): 5552 5555 or extention 25555
Email: ithelpdesk@griffith.edu.au
Visit: You nearest Information Desk
What can I expect?
We guarantee that a printer or photocopier will be available for you to use 95% of the time.
We proactively seek your feedback and aim to have a greater than 85% satisfaction with our services.
The results of our latest survey are available for you to read at:
Do I need to pay?
Forms you may need to use to access this service
Need further information?
Feedback
We are very interested in hearing what you think of our services. Please leave us your feedback