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Home > Information and Communication Technology Services

Information and Communication Technology Services

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      With over 50,000 students, 5 campuses and research that's solving the problems of the world, there's a lot going on at our university. If you can't find the answer you're looking for at these popular links, we can answer your question at Ask us.
 
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ICTS News

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ICTS Director, Bruce Callow

Teams within ICTS collaborate with all areas of the University to deliver a comprehensive range of services for the Griffith community. These resources underpin all aspects of the University's research, learning and teaching operations, business, management and planning functions.

Bruce Callow

Director, Information and Communication Technology Services

 
#spotlight-on

ICTS Metrics graphICTS KPI Metrics

Information and Communication Technology Services measures its performance on a live KPI dashboard covering a range of services and systems including support, learning and teaching, and core infrastructure.

  • ICTS KPI Metrics
 
#spotlight-on

Support

Plastic workmen excavating a computer keyboard

ICTS assist Griffith staff and students across a variety of IT support platforms:

  • Library & IT helpdesk
  • Student self-help resources
  • Staff IT self-service

Spotlight on

People-process-technology

Agility

ICTS must be agile in responding to changing organisational, business and technical drivers and is responding through its people, processes and technology.

  • ICTS Operational Agility paper (PDF 301k)

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